Troubleshooting Without Mennekes Charge App - Mennekes AMTRON Xtra Manuel D'utilisation

7.2

Troubleshooting without MENNEKES Charge APP

To correct the fault, observe the following sequence:
1. Read the flashing code on the LED info field.
2. Disconnect the device for three minutes and restart.
3. Check the following aspects:
„ There is a power supply and a network connection.
„ The suitable charging cable has been inserted correctly.
4. Correct the fault by means of the flash codes.
If the fault could not be corrected, contact your responsible service partner.
5. Acknowledge, the fault, if necessary, with the multifunction button or stop button or disconnect the device from the
mains for three minutes and restart it.
Î "5.5 Multifunction button"
Î "5.6 Stop button"
Flash codes
For fault diagnosis, the following flash codes are displayed on the device's LED information field.
LED Info bar
lights up red
flashing slowly red
(twice per sec.)
flashing fast red
(eight times per sec.)
Meaning
An error has occurred. Can lead to rea-
son
„ Overtemperature
„ Device start failed
„ Internal test failed
„ Maintenance
„ Charging cable defective
An operating error has occurred. Can
lead to reason
„ Wrong charging cable
„ Charging cable inserted incorrectly
„ Charging cable defective
„ Installation error
A connection error has occurred.
Possible causes:
„ Energy Manager connection error
„ Device time invalid
Remedy
f Allow the device to cool down.
f Disconnect the device from the mains for three
minutes and restart it.
f Check charging cable and replace if necessary.
f Acknowledge fault.
f Disconnect charging cable and plug in again.
f Check charging cable and replace if necessary.
f Restart residual current devices and miniature cir-
cuit breakers
Î "5.5.2 Restarting residual current devices and
miniature circuit breakers"
f Check the LAN / WLAN connection.
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