Troubleshooting; Replacement Parts; Product Registration - shark EP780C Manuel Du Propriétaire

Troubleshooting

WARNING:
to reduce the risk of electric shock, the power cord must be disconnected before
performing maintenance/troubleshooting checks.
PROBLEM POSSIBLE REASONS & SOLUTIONS
Check to see if the vacuum is plugged in properly.
Vacuum will not run.
Check the circuit breaker/fuse.
Check the On/Off button.
Check the dust cup. It may need to be emptied.
Vacuum is not
Filter may need cleaning.
picking up dirt.
Check hose and accessories for blockages; clear blockages if required.
Airflow is restricted. No
Check hose and accessories for blockages; clear blockages if required.
suction or light suction.
Check the dust cup. It may need to be emptied.
Please call customer service if any servicing needs to be performed on the appliance at 1-800-798-7398.

Replacement Parts

Ordering Replacement Parts
To order additional parts and
accessories, go to
www.sharkclean.com
or call 1-800-798-7398.
8 TOLL FREE: 1-800-798-7398
PART PART NO.
Floor Brush 104FWI
Combo Crevice/Dusting Tool 105FPW
Turbo Brush 106FWI
Bag & Filter Kit XSB780C
Euro-Pro One-Year (1) Limited Warranty
EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a
period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the
following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,
return the complete appliance and accessories, freight prepaid to:
• U.S.: EURO-PRO Operating LLC
For customer service support call 1-800-798-7398
or visit www.sharkclean.com
• C anada: EURO-PRO Operating LLC
4400 Bois Franc, St. Laurent, Québec H4S 1A7
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or
replace it free of charge. Proof of purchase date and $11.99 to cover the cost of return shipping and handling must
be included.*
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require
replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit
at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse,
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover
damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product
or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional
warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly
assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental
or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of
incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase
date and to attach tag to item before packing with your name, complete address and phone number
with a note giving purchase information, model number and what you believe is the problem
with item. We recommend you insure the package (as damage in shipping is not covered by your
warranty). Mark the outside of your package "ATTENTION CUSTOMER SERVICE". We are constantly
striving to improve our products, therefore the specifications contained herein are subject to change
without notice.

Product Registration

Please visit www.sharkclean.com, call 1-800-798-7398 or use the registration form on the last page to
register your new Shark product within ten (10) days of purchase. You will be asked to provide the store name, date
®
of purchase and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering
you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying
instructions.
English
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