Troubleshooting
Troubleshooting
WARNING: to reduce the risk of electric shock,
WARNING: to reduce the risk of electric shock,
the power cord must be disconnected before
the power cord must be disconnected before
performing maintenance/troubleshooting checks.
performing maintenance/troubleshooting checks.
Problem
Problem
Vacuum will not run.
Vacuum will not run.
Vacuum is not picking up dirt.
Vacuum is not picking up dirt.
Vacuum pushes scatter rugs (lightweight, movable rugs) on
Vacuum pushes scatter rugs (lightweight, movable rugs) on
Power Switch position "II – Brush Roll on."
Power Switch position "II – Brush Roll on."
Brush roll does not turn on.
Brush roll does not turn on.
Vacuum turns off on its own.
Vacuum turns off on its own.
Airflow is restricted.
Airflow is restricted.
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Suggested Action
Suggested Action
Check to see if plugged in properly.
Check to see if plugged in properly.
Check circuit breaker/fuse.
Check circuit breaker/fuse.
Check On/Off switch.
Check On/Off switch.
If vacuum still does not run, see Resetting the Motor
If vacuum still does not run, see Resetting the Motor
Thermostat on page 14.
Thermostat on page 14.
Check the Dust Cup.
Check the Dust Cup.
Check the Foam Filters.
Check the Foam Filters.
If the Dust Cup and Filter don't require cleaning, check for
If the Dust Cup and Filter don't require cleaning, check for
blockages, see Checking for Blockages on the next page.
blockages, see Checking for Blockages on the next page.
Move Power Switch setting to position "I – suction only" to
Move Power Switch setting to position "I – suction only" to
disengage the Brush Roll.
disengage the Brush Roll.
Pull handle toward you and release the Floor Power Nozzle to
Pull handle toward you and release the Floor Power Nozzle to
disengage the auto-off feature.
disengage the auto-off feature.
Select Power Switch position "II – Brush Roll on."
Select Power Switch position "II – Brush Roll on."
If red light is illuminated on the Floor Power Nozzle, see
If red light is illuminated on the Floor Power Nozzle, see
Checking for Blockages on next page.
Checking for Blockages on next page.
Motor Thermostat needs to be reset; see Resetting the Motor
Motor Thermostat needs to be reset; see Resetting the Motor
Thermostat on page 14.
Thermostat on page 14.
Check for blockages; see Checking for Blockages on
Check for blockages; see Checking for Blockages on
next page.
next page.
Check attachments for suction strength; clear blockages,
Check attachments for suction strength; clear blockages,
as required.
as required.
Clean the Dust Cup, Cyclonic Chamber and the Foam Filters.
Clean the Dust Cup, Cyclonic Chamber and the Foam Filters.
Checking for Blockages
Checking for Blockages
Blockages may cause your vacuum to
Blockages may cause your vacuum to
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Dust Cup Air Duct:
Dust Cup Air Duct:
overheat and shut down. If so, clear the
overheat and shut down. If so, clear the
Stand vacuum into upright position.
Stand vacuum into upright position.
blockages, then follow the instructions
blockages, then follow the instructions
Remove Dust Cup Assembly and empty Dust Cup,
Remove Dust Cup Assembly and empty Dust Cup,
for Resetting the Motor Thermostat
for Resetting the Motor Thermostat
if necessary.
if necessary.
on page 14.
on page 14.
WARNING: Never insert sharp
WARNING: Never insert sharp
Disconnect the Super Stretch Hose.
Disconnect the Super Stretch Hose.
objects into any opening to clear an
objects into any opening to clear an
Check Air Duct behind Dust Cup for clogs; clear before
Check Air Duct behind Dust Cup for clogs; clear before
obstruction.
obstruction.
replacing Dust Cup Assembly.
replacing Dust Cup Assembly.
IMPORTANT: Damages caused
IMPORTANT: Damages caused
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2
Intake Opening behind the Brush Roll:
Intake Opening behind the Brush Roll:
while clearing or attempting to clear
while clearing or attempting to clear
blockages are not covered under
blockages are not covered under
Lay the vacuum flat to expose Brush Roll.
Lay the vacuum flat to expose Brush Roll.
your product's limited warranty.
your product's limited warranty.
Check opening behind the Brush Roll for clogs.
Check opening behind the Brush Roll for clogs.
Unplug the
Unplug the
Clear the opening.
Clear the opening.
vacuum before
vacuum before
Clear the Brush Roll; use scissors to carefully cut away
Clear the Brush Roll; use scissors to carefully cut away
checking for
checking for
threads, hair or other debris that might be trapped in
threads, hair or other debris that might be trapped in
blockages.
blockages.
the bristles.
the bristles.
Reassemble all parts securely before
Reassemble all parts securely before
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3
Floor Power Nozzle Hose Connector:
Floor Power Nozzle Hose Connector:
operating vacuum.
operating vacuum.
Lay vacuum flat.
Lay vacuum flat.
Remove Nozzle Hose and check for clogs.
Remove Nozzle Hose and check for clogs.
Push the Hose Connector back onto the Floor Power Nozzle.
Push the Hose Connector back onto the Floor Power Nozzle.
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4
Hose:
Hose:
Stand vacuum upright.
Stand vacuum upright.
Remove hose from both the unit and Cleaning Wand ends.
Remove hose from both the unit and Cleaning Wand ends.
Inspect both ends and the length of the hose for clogs.
Inspect both ends and the length of the hose for clogs.
Return the hose to the unit
Return the hose to the unit
English
www.sharkclean.com
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10-02-08 8:49 AM