Malfunctions And Remedy; Operator Fails To Start Up; Operator Fails To Work With Hand Transmitter; Operator Responds But Door Fails To Open - Berner GA 401 Notice De Montage, D'utilisation Et D'entretien

E N G L I S H
- During an automatic travel cycle when running through
the learning procedure, the wicket door contact / photo-
cell input or safety strip was activated.
- The learning procedure has been started, but no button
has been pressed within 60 seconds.
- The Hall sensor is defective.
4 impulses = error
Constant light
Carriage must
have engaged
briefly press
white button
Door travels
slowly to
"CLOSE" position.
Operator ready
for operation
3.7 Malfunction and remedy
If your garage door opener is malfunctioning, test the
system according to the following checklist:
ATTENTION
Before carrying out any work on the
operator with the cover removed, it is
essential to unplug it from the mains!

3.7.1 Operator fails to start up

Check whether mains voltage is being supplied.

3.7.2 Operator fails to work with hand transmitter:

If the LED control light does not light up when the trans-
mitter button is pressed, the battery voltage is too low.
Replace the battery in the hand transmitter. If despite
replacing the battery, the system still fails to work, check
the hand transmitter or receiver.
3.7.3 Operator fails to work with externally connected
buttons:
Check buttons, leads and connecting terminals.
ATTENTION
Permanent signal and external voltage
not permitted.
40
briefly press
white button
3 impulses = no valid
values in the memory
Carriage must
have engaged
press INI button
(black)
for 6 seconds
2 impulses =
learn impulses
see 3.3.2
Operator ready
for operation
3.7.4 Door does not close or open fully:
Door mechanics are stuck.
An obstruction is blocking the travel route.
Correct the door action or remove the obstruction.
Repeat learning procedure! See point 3.3.2.

3.7.5 Operator responds but door fails to open:

Check door latches and if necessary remove.
Transport carriage has not engaged with door link.
Check the emergency release.
3.7.6 Closing door changes direction:
Door mechanics are stuck.
An obstruction is blocking the travel route.
Correct door action or remove obstruction.
Repeat learning procedure in accordance with
point 3.3.2.

3.7.7 Lighting is defective:

Unplug from mains.
Remove view panel.
Check whether the halogen lamp is securely plugged in.
Replace halogen lamp (G 4 / 20 W, clear).

3.7.8 Insufficient range of radio remote control:

Check hand transmitter battery.
Correct aerial routing.
4

Terms and Conditions of the Warranty

Warranty period
Over and above the statutory guarantee provided by the
dealer's Contract of Purchase, we grant a warranty for a
period of 24 months from the date of purchase. Claims
made under the warranty do not extend the warranty
period. The warranty period for replacement parts and
repair work is six months, at least, however, the initial
warranty period.
Prerequisites
Warranty claims are only applicable in the country where
the product was purchased. The product must have
been purchased through our authorised distribution
channels. The warranty only covers damage to the con-
tract object itself. Reimbursement of expenses for dis-
mantling and installing, inspecting corresponding com-
ponents as well as claims for lost profits and damages
are not covered by the warranty. The receipt of purchase
substantiates your right to claim under the warranty.
Performance
During the warranty period we undertake to rectify any
and all faults on the product which can be proved to
be attributed to a material or manufacturing defect. We
pledge to provide free of charge and at our discretion,
parts and service labour to repair or replace any part
of the product that fails due to a manufacturing defect,
to exchange the defective merchandise for faultless
merchandise or to grant a price reduction.
01.2004 V1.0 / 401 RE