Before You Send In The Appliance; Spare Parts And Accessories - Dirt Devil vaporex M380 Mode D'emploi

6 Troubleshooting

6.1 Before you send in the appliance

6 Troubleshooting
WARNING:
Danger of injury! Never use a defective appliance or operate an appli-
ance with a defective power cord.
Before sending the appliance to Dirt Devil Customer Services, use the fol-
lowing table to check whether you can solve the problem yourself. If you
cannot solve the problem yourself, call the following service telephone
number.
Problem Possible cause
Solution
The steam ready The overheating protection device has triggered
indicator (Fig. 1/3) due to an empty water tank.
does not light up af-
Disconnect the power cord and fill the water tank
ter switching on or
( chapter 3.2, „Filling the water tank").
goes out shortly af-
Water tank and/or heating elements are calcified.
ter switching on
Decalcify the appliance ( chapter 5.4, „Decalcify-
ing the appliance").
The appliance is The child safety device/lock (Fig. 1/4) of the steam
steam ready, but no switch (Fig. 1/5) is not released.
steam is produced
Release the child safety device/lock of the steam
when the steam
switch ( chapter 4.1, „Steam cleaning").
trigger is pulled
The steam channels are calcified.
Decalcify the appliance ( chapter 5.4, „Decalcify-
ing the appliance").

6.2 Spare parts and accessories

ATTENTION:
Only use original spare parts from the scope of delivery or those that you
have acquired by reordering.
Spare parts and accessories are available from www.dirtdevil.de
or from:
page 74, „International Service".
6.3 Disposal
When the appliance has reached the end of its usefulness, espe-
cially if dysfunctions recur, disable it by pulling the mains plug out
of the socket and cutting off the power cord.
6.4 Warranty
The statutory warranty regulations in accordance with the EU Directive
1999/44/EC apply.
Problem Possible cause
Solution
Tank cap cannot be The pressure in the water tank is still too high or
opened after you ha-
the safety valve integrated into the tank cap is
ve pulled the plug, di-
stuck.
scharged the
Press the steam button again to discharge any
remaining steam,
remaining steam. If this is not enough, press the
and have allowed it
red pin in the tank cap with a sharp object (e. g.
to cool for at least 30
a pencil) and release the tank cap for opening in
minutes.
this way.
The floor is spotty after The cleaning-cloth may have been dirty or have
cleaning become worn-out due to improper care.
Replace the cloth with a clean or new one
( chapter 6.2, „Spare parts and accessories").
Or you may have been cleaning too long in one
place.
Never work the steam cleaner on one spot for a
too long time.
NOTE:
If you cannot solve the problem following these instructions, contact our
service hotline or the Dirt Devil Customer Service
tional Service".
The following accessories and spare parts can be reordered:
Item number./figure Description
M384
Vaporex accessory set
(1 floor cloth [60 % cotton, 40 % polyester]
+ 2 cotton covers [100 % cotton])
0380002
2in1 combi carrier
(1 steam base + 1 removing tool)
0380007
Vaporex brush set
(1 jet nozzle, 1 wire brush,
1 plastic brush)
Dispose of the appliance in compliance with environmental protection laws
of your country. Electrical waste may not be disposed of together with do-
mestic waste. Consult your local authorities or your dealer for advice on re-
cycling.
In non-EU countries the minimum requirements of the warranty in the re-
spective country apply.
page 74, „Interna-
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