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Troubleshooting
Malfunction
Incorrect flushes (too soon, too late,
unwanted)
Water is running continuously into
the urinal ceramic.
Flushing out of the urinal ceramic is
inadequate.
Flush volume is inadequate.
Battery warning level 1
(4 short signal tones upon entering
the detection range)
Battery warning level 2
(no flush actuation, 2 short signal
tones every 30 seconds)
Battery warning level 3
(no flush actuation, no signal tone)
No flush actuation
7021420811-1 © 01-2020
969.653.00.0(00)
Cause
Detection distance
not set correctly
IR window is dirty or
wet
IR window scratched
Software fault
Technical fault
Flush time set incor-
rectly
Basket filter in
solenoid valve
blocked
Batteries dead
Network failure
Action
▶ Optimise the detection
distance.
▶ Clean or dry the IR window.
▶ Contact a skilled person.
▶ Restart the urinal flush
control.
▶ Contact a skilled person.
▶ Set flush time.
▶ Clean the basket filter.
▶ Replace the batteries.
▶ Check the power supply.
EN
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