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You can stop your appliance at all times: the appliance will emit two beeps and then it will
stop soon afterwards.
PROBLEMS AND CORRECTIVE ACTIONS
PROBLEMS
The appliance does not
Check that the plug of the power cord is pushed
switch on when the "On/Off"
correctly into the mains socket.
is pressed.
Water or steam comes
In case of repeated operation, several drops may drip
incorrectly out of the steam
from the steam nozzle.
nozzle.
The espresso or coffee is not
Change the coffee temperature setting.
hot enough.
Heat the cups by rinsing them with hot water.
Check that the coffee bean tank has coffee in it and that
it is flowing correctly. Avoid using oily, caramelised or
flavoured coffee.
The coffee is too light or not
Reduce the volume of coffee using the central knob.
strong enough.
Turn the grinding fineness knob towards the left for
a finer grind. Prepare in two cycles using the 2 cup
function.
Turn the grinding fineness knob towards the right for a
The coffee flows too slowly.
coarser grind (may depend on the type of coffee used).
Carry out one or two rinsing cycles.
Turn the grinding fineness knob towards the left for a
finer grind (may depend on the type of coffee used).
The coffee is not creamy
Change the Claris Aqua Filter System cartridge (follow
enough.
the installation procedure on page 13).
Carry out one or two rinsing cycles.
An incident has been detected during the preparation.
The appliance does not serve
The appliance resets itself automatically and is then
any coffee.
ready for a new cycle.
Why can I not run descaling/
The machine only requests a descaling cycle once it has
why does my machine not
made a certain number of drinks using steam.
request a descaling cycle?
You have used ground coffee
Use your vacuum cleaner to suck out the pre-ground
instead of bean coffee.
coffee in the coffee bean tank.
The grinder makes a strange
There are foreign particles in the grinder. Contact
noise.
KRUPS' Customer Service.
The grinding fineness knob is
Only change the grinder setting when it is operating.
hard to turn.
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CORRECTIVE ACTIONS
PROBLEMS
After switching off your appliance and leaving it to cool:
Make sure the tip of the steam nozzle is properly
affixed. Make sure the steam nozzle is not clogged at
the aerator (if necessary clean the steam nozzle aerator
The steam does not come
with the needle supplied). Empty the tank and remove
out of the nozzle.
the Claris filter. Fill the tank with mineral water high in
calcium (> 100 mg/litre or .015oz/gallon), it may take as
many as 5 to 10 cycles of steam at 60 seconds each
cycle to achieve a continuous jet of steam.
Using the needle supplied unblock the small air inlet at
the top of the nozzle if required.
There is not enough milk
Use a cold container and milk that has been opened
froth.
recently.
Try changing the type of milk if this does not work (UHT
or pasteurised).
Check that the two ends of the small stainless steel
The milk froth is too bubbly.
tube are fitted correctly into the flexible part of the
steam nozzle.
Ensure that the tube immersed in the milk is not
blocked.
The Auto-Cappuccino
Check that the flexible tube is not twisted and that it is
accessory does not suck
correctly fitted into the accessory to avoid any air being
the milk (accessory sold
sucked in.
separately).
After switching off your appliance and leaving it to cool,
unblock the outlet of the Auto-Cappuccino accessory.
After emptying the coffee
Correctly replace the coffee grounds collector and
grounds collector, the
follow the instuctions on the screen. Wait at least 6
warning message is still
seconds before replacing them.
displayed on the screen.
The power has been cut off
The appliance resets itself automatically when the
during a cycle.
power is switched back on and is ready for a new cycle.
The drip collector tray has overflowed: empty it and
clean the coffee grounds collector. Check that the drip
There is water or coffee
tray is fitted correctly.
underneath the appliance.
Do not remove the water tank before the end of the
cycle.
Unplug the appliance for 20 seconds, remove the Claris
cartridge and if required, put it back into service.
A message
appears.
If the fault persists, note the fault number and contact
KRUPS' Customer Service.
If coffee flows behind the
Pour cold or room-temperature water into the tank.
coffee nozzles.
Reduce the temperature level.
CORRECTIVE ACTIONS
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