After-Sales Service - Truvox International Orbis 200 Manuel D'utilisation

followed. Carefully wrap the power cord and store in dry
indoor location.

DO NOT expose the machine to rain or moisture.

When moving the machine, the handle should be locked
and the machine tilted back on its wheels.
STORAGE

Always switch off the machine after use.

Store the machine in a dry indoor area only.

Wrap the power cord around the handlebar ensuring that
the plug is not trailing on the floor.

Never store the machine with a pad fitted as this causes
distortion, and results in instability during operation.

Never store the machine with a brush fitted as this causes
distortion, and results in instability during operation.

Always switch off, empty, wipe down and dry the machine
after use.
MAINTENANCE
WARNING - Before undertaking maintenance
operations or adjustments switch off machine
and unplug from the electricity supply.
IMPORTANT – All other servicing and repairs should
only be performed by a Truvox engineer or Authorised
Service Agent.
IMPORTANT – Should the machine fail to operate please refer
to the fault diagnosis section in the back of this instruction
manual. If the problem / remedy is not listed please contact
Truvox Customer Service Department for rapid attention.
The machine requires minimum maintenance apart from the
following checks by the operator prior to use:

Body of the machine - Clean with a damp cloth.

Power cord - Regularly inspect sheath, plug and cord
anchorage for damage or loose connection. Only replace
the power cord with the type specified in these
instructions.

Air vents - Check for dust accumulation around the air inlet
and outlet vents of the motor cooling-air system and clean
if necessary.

Blocked vents will cause the motor to overheat, and may
lead to premature failure. Warranty claims for this type of
damage will not be accepted.

Check the switch interlock for correct operation.

Motor overload cut-out - All machines are fitted with an
automatic reset motor overload cut-out. The cut-out will
operate to protect the motor from overheating by
switching the machine off when there is excessive
friction/resistance to the cleaning head on the floor. This is
usually caused by the stickiness of the pad or floor. Turn
the cleaning pad over or if both sides are dirty replace with
a clean pad. It is not possible to obtain a good finish on the
floor using a dirty pad. Should the cut-out operate it will
reset automatically when the motor has cooled sufficiently,
usually after 15 - 30 mins.

Drive boards, pads and brushes - Inspect for wear and
replace worn brushes. Clean under running water.
3
AFTER SALES SERVICE
Truvox machines are high quality machines that have been
tested for safety by authorised technicians. It is always apparent
that after longer working periods, electrical and mechanical
components will show signs of wear and tear or ageing. To
maintain operational safety and reliability the following service
interval has been defined: Every year or after 250 hours. Under
extreme or specialised
maintenance, shorter maintenance intervals are necessary. Use
only original Truvox spare parts. Use of other spare parts will
invalidate all warranty and liability claims. Should you require
after sales service please contact the supplier from whom you
purchased the machine, who will arrange service. Repairs and
servicing of Truvox products should only be performed by
trained staff. Improper repairs can cause considerable danger to
the user.
GUARANTEE
Your product is guaranteed for two years from the date of
original purchase, or hire purchase, against defects in materials
or workmanship during manufacture. Within the guarantee
period we undertake at our discretion, to repair or replace free
of charge to the purchaser, any part found to be defective,
subject to the following conditions:
CONDITIONS
1. Claims made under the terms of the guarantee must be
supported by the original invoice/bill of sale issued at the
time of sale, or the machine Serial No.
2. For claims under this guarantee contact the supplier from
whom you purchased the product who will arrange the
appropriate action. DO NOT initially return the product
as this could result in transit damage.
3. Neither Truvox nor its distributor shall be liable for any
incidental or consequential loss.
4. This guarantee is governed by the laws of England.
5. This guarantee does not cover any of the following:

Periodic maintenance, and repair or replacement of
parts due to normal wear and tear.

Damage caused by accident, misuse or neglect, or the
fitting of other than genuine Truvox parts.

Defects in other than genuine Truvox parts, or
repairs, modifications or adjustments performed by
other than a Truvox service engineer or authorised
service agent.

Costs and risks of transport relating directly or
indirectly to the guarantee of this product.

Consumable items such as, brushes, drive discs, filters
and vacuum skirts.
This guarantee does not affect your statutory rights, or your
rights against the supplier arising from their sales or purchase
contract. Truvox International Limited policy is one of continual
product development and we reserve the right to alter
specifications without prior notice.
conditions and/or insufficient
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