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Care & Maintenance
Cleaning and Storage
If you see stains on the scooter's body, wipe them off with a damp cloth. If the stains can't be scrubbed off, put on some
toothpaste, and brush them with a toothbrush, then wipe them off with a damp cloth.
Notes: Do not clean the scooter with alcohol, gasoline, kerosene or other corrosive and volatile chemical solvents to prevent
serious damage. Do not wash the scooter with a high-pressure water spray. During cleaning, make sure that the scooter's
turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric shock or other
major problems.
When the scooter's not in use, keep it indoors where it is dry and cool. Do not put it outdoors for a long time. Excessive
sunlight, overheating and overcooling can accelerate tire aging and compromise the scooter and the battery pack's lifespan.
Tire Maintenance
Check the tire pressure regularly and inflate the tires at least once a month. The recommended tire pressure is 45–50 psi.
Regular inflation can prolong the tire service life and effectively prevent blowouts.
The tires should be installed by a professional. Disassembling the wheels is complex, and doing it incorrectly could lead to
instability of the scooter or other issues.
– Please contact an authorized repairer if the product is still under manufacturer guarantee. You can ask for the list of the
authorized repairers to the customer service available at www.mi.com.
– If the product is no longer under guarantee you can contact any specialized repairer of your choice.
– Should you have questions, you can contact Xiaomi's customer service available at www.mi.com.
Maintenance and Removal of the Battery
Do not remove the battery. Removing the battery is complicated and can alter the operation of the machine: You can contact
an authorized repairer if the product is still guaranteed. If the product is not guaranteed you can contact any specialized
repairer of your choice. You can ask for the list of the authorized repairers to the customer service available at www.mi.com. For
any further question, you can contact the customer service available at www.mi.com.
Do not use battery packs of other models or brands, as there may be a safety risk.
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Do not disassemble, squeeze or puncture the product. Do not touch its battery contacts. Do not disassemble or poke the
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outer casing. Do not place the product into water or fire, nor expose it to temperatures above 50°C (including heat sources
such as stoves, heating, etc.). Avoid metal objects from touching the battery contacts, since this may result in short circuits,
physical injury or even death.
Any water getting into the battery may cause damage to the internal circuit, risk of fire or even explode. If there is any
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suspicion of water getting into the battery, immediately stop using the battery and return it to the after-sales service for
inspection.
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Only use the original battery charger to avoid potential damage or fire.
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Improper disposal of used batteries can seriously pollute the environment. Observe local regulations when disposing of this
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battery pack. Do not discard this battery pack at will, to protect the natural environment.
Fully charge after every use, in order to extend its battery life.
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Do not place the battery in an environment where the ambient temperature is higher than 50°C or lower than -20°C (e.g., do not
leave the scooter or the battery pack in a car under direct sunlight for an extended time). Do not throw the battery pack into
fire as it may lead to battery failure, battery overheating, and even another fire. If the scooter is expected to be left idle for more
than 30 days, please fully charge the battery and place it in a dry and cool place. Keep in mind to recharge it every 60 days to
protect the battery from potential damage, and such damage is beyond limited warranty.
The scooter shall only be used with original batteries and charging of the scooter shall only be done by the original battery
charger supplied with the scooter (or any compatible battery model or battery charger model approved by the manufacturer).
Always charge before exhausting the battery to prolong the battery's service life. The battery pack performs better at normal
temperature, and poor when it is below 0°C. For instance, when it is below 0°C, the riding range is only half or less at normal
state. When the temperature rises, the riding range restores. For detailed information, please refer to Mi Home/Xiaomi Home
App.
The external flexible cable of this battery charger cannot be replaced; if the cord is damaged, the battery charger must be
discarded and replaced by a new one. Should you have questions, you can contact Xiaomi's customer service available at
www.mi.com.
Note: Fully charged scooter will last for 120–180 days. The built-in intelligent chip will keep a log of its charging and discharging
records. The damage caused by prolonged no charge is irreversible and is beyond limited warranty. Once the damage is done,
the battery cannot be recharged (non-professionals are forbidden to dismantle the battery pack, as it may cause electric
shock, short circuit or even major safety accidents).
In case of accident, blockage or breakdown, do not try to repair by yourself. Contact an authorized repairer if the product is
still under guarantee. If not, you can contact any specialized repairer of your choice. You can ask for the list of the authorized
repairers to the customer service available at www.mi.com. For any question, please contact Xiaomi's customer service
available at www.mi.com.
Efforts have been made to simplify wording in the user materials for users. When an action appears too complicated for a user,
he is advised to contact an authorized or a specialized repairer or Xiaomi's customer service.
WARNING !
As with any mechanical component, a vehicle is subject to high stresses and wear. The various materials
and components may react differently to wear or fatigue. If the expected service life for a component has been exceeded, it
may break suddenly, therefore risking causing injuries to the user. Cracks, scratches and discoloration in the areas subject
to high stresses indicate that the component has exceeded its service life and please contact an authorized or a specialized
repairer or Xiaomi's customer service.
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