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If your Dyson machine needs a repair, call the Dyson Helpline so we
can discuss the available options. If your Dyson machine is under
guarantee, and the repair is covered, it will be repaired at no cost.
Please register as a Dyson
appliance owner
To help us ensure you receive prompt and efficient service, please
register as a Dyson appliance owner. There are two ways to do this:
•
Online at:
www.dyson.co.uk/register
•
Telephone the Dyson Helpline.
This will confirm ownership of your Dyson appliance in the event of an
insurance loss, and enable us to contact you if necessary.
Limited 5 year guarantee
Terms and conditions of the Dyson 5-year limited guarantee
are set out below. The name and address details of the Dyson
guarantor for your country are set out elsewhere in this document
– please refer to the table setting out these details.
What is covered
•
The repair or replacement of your Dyson machine (at Dyson's
discretion) if it is found to be defective due to faulty materials,
workmanship or function within 5 years of purchase or delivery (if any
part is no longer available or out of manufacture Dyson will replace it
with a functional replacement part).
•
Where this machine is sold outside of the EU, this warranty will only be
valid if the appliance is used in the country in which it was sold.
•
Where this machine is sold within the EU, this guarantee will only
be valid (i) if the machine is used in the country in which it was sold
or (ii) if the machine is used in Austria, Belgium, Denmark, Finland,
France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Spain,
Sweden, Switzerland or the United Kingdom and the same model as
this machine is sold at the same voltage rating in the relevant country.
What is not covered
Dyson does not guarantee the repair or replacement of a product
where a defect is the result of:
•
Accidental damage, faults caused by negligent use or care, misuse,
neglect, carelessness or operation or handling of the machine which is
not in accordance with the Dyson User manual.
•
Use of the machine for anything other than normal domestic
household purposes.
•
Use of parts not assembled or installed in accordance with the
instructions of Dyson.
•
Use of parts and accessories which are not genuine
Dyson components.
•
Faulty installation (except where installed by Dyson).
•
Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
•
Blockages – refer to the Dyson User manual for details on how to look
for and clear blockages.
•
Normal wear and tear (e.g. fuse, brush bar etc.).
•
Use of this machine on rubble, ash, plaster.
If you are in any doubt as to what is covered by your guarantee, please
contact the Dyson Helpline.
Summary of cover
•
The guarantee becomes effective from the date of purchase (or the
date of delivery if this is later).
•
You must provide proof of (both the original and any subsequent)
delivery/purchase before any work can be carried out on your Dyson
machine. Without this proof, any work carried out will be chargeable.
Keep your receipt or delivery note.
•
All work will be carried out by Dyson or its authorised agents.
•
Any parts which are replaced by Dyson will become the property
of Dyson.
•
The repair or replacement of your Dyson machine under guarantee
will not extend the period of guarantee unless this is required by local
law in the country of purchase.
•
The guarantee provides benefits which are additional to and do not
affect your statutory rights as a consumer and will apply whether you
purchased your product directly from Dyson or from a third party.
Important data
protection information
When registering your Dyson machine:
•
You will need to provide us with basic contact information to register
your machine and enable us to support your guarantee.
•
When you register, you will have the opportunity to choose whether
you would like to receive communications from us. If you opt-in to
communications from Dyson, we will send you details of special offers
and news of our latest innovations.
•
We never sell your information to third parties and only use
information that you share with us as defined by our privacy policies
which are available on our website at privacy.dyson.com.
FR
UTILISATION DE VOTRE
APPAREIL DYSON
LISEZ LES « CONSIGNES DE SÉCURITÉ IMPORTANTES »
PRÉSENTÉES DANS VOTRE GUIDE DE L'UTILISATEUR DYSON
AVANT DE COMMENCER.
Transport de l'appareil
•
Portez l'appareil par la poignée principale.
•
Ne pas appuyer sur le bouton de libération du cyclone ni secouer
l'appareil pendant le transport, car le cyclone pourrait se déloger,
tomber et occasionner des blessures.
Fonctionnement
•
Toujours étendre complètement le câble jusqu'à la bande rouge avant
de l'utiliser.
•
Brancher l'appareil sur le réseau électrique.
•
Pour éteindre ou allumer l'appareil, appuyer sur le bouton de marche/
arrêt, situé comme indiqué.
•
Après utilisation : Débrancher, appuyer fermement sur le bouton
jusqu'à ce que le câble soit complètement rétracté.
•
Éteindre l'appareil et le débrancher avant d'effectuer les actions
suivantes :
– Changement d'accessoires.
– Retrait du flexible.
Brosse qui s'ajuste
automatiquement avec contrôle de
l'aspiration
•
Votre appareil est équipé d'une brosse qui s'ajuste automatiquement
avec contrôle de l'aspiration. Elle est utilisée pour les tests
conformément aux Règlements européens n° 665/2013 et 666/2013.
Les tests doivent être effectués en mode Max (+).
Mode Facile (-)
Force de poussée réduite pour un nettoyage sans effort.
•
Pour l'aspiration des moquettes, tapis et sols durs légèrement salis.
•
Votre appareil est préréglé sur ce niveau d'aspiration lorsque vous le
sortez du carton d'emballage.
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