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The warranty for this product is 3 years from the date of purchase. The warranty
period begins on the date of purchase. Keep the original sales receipt in a
safe location as this document is required as proof of purchase.
Any damage or defects already present at the time of purchase must be
reported without delay after unpacking the product.
Should the product show any fault in materials or manufacture within 3 years
from the date of purchase, we will repair or replace it – at our choice – free
of charge to you. The warranty period is not extended as a result of a claim
being granted. This also applies to replaced and repaired parts.
This warranty becomes void if the product has been damaged, or used or
maintained improperly.
The warranty covers material or manufacturing defects. This warranty does
not cover product parts subject to normal wear and tear, thus considered
consumables (e.g. batteries, rechargeable batteries, tubes, cartridges), nor
damage to fragile parts, e.g. switches or glass parts.
Warranty claim procedure
To ensure quick processing of your case, please observe the following
instructions:
Please have the till receipt and the item number (IAN 459465_2401)
available as proof of purchase.
You will find the item number on the rating plate, an engraving on the front
page of the instructions for use (bottom left), or as a sticker on the rear or
bottom of the product.
If functional or other defects occur, please contact the service department
listed either by telephone or by e-mail.
You can return a defective product to us free of charge to the service address
that will be provided to you. Ensure that you enclose the proof of purchase
(till receipt) and information about what the defect is and when it occurred.
14 GB/IE/NI
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