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Maintenance and disposal
Troubleshooting
Note: in case of other malfunctions or of any failure, please contact the CARLO GAVAZZI branch or the distributor for your country
Problem
The overvoltage or overcurrent icon
appears on the screen
The displayed values are not the
expected ones
Communication problems
Problem
No communication can be
established with the analyser
Display problem
Problem
You cannot display all measurement
pages
Cleaning
Disconnect the power supply and loads before cleaning. To keep the device clean, use a slightly wet cloth. Never use abrasives or
solvents.
Download
This manual
DCM1 datasheet
DCM1 installation manual
UCS Software
28
DCM1 - User manual | 02/07/2024 | CARLO GAVAZZI Controls SpA
Cause
The analyser is not used within the
prescribed measuring range; as a
consequence, the measurement
exceeds the maximum permitted
value or is the result of a calculation
with at least one measurement in
error.
Electrical connections are incorrect
The current transformer settings are
incorrect
Cause
Communication settings are incorrect Check the set parameters
Communication connections are
incorrect
The settings of the communication
device (third-party PLC or software)
are incorrect
Cause
The page filter is enabled
https://gavazziautomation.com/images/PIM/MANUALS/ENG/DCM1_IM_USE.pdf
https://gavazziautomation.com/images/PIM/DATASHEET/ENG/DCM1_DS_ENG.pdf
https://gavazziautomation.com/images/PIM/MANUALS/ENG/DCM1_IM_INST.pdf
https://www.gavazziautomation.com/images/PIM/OTHERSTUFF/ucs.zip
Possible solution
Uninstall the analyser
Verify the connections
Check the set current transformer ratio
Possible solution
Verify the connections
Check the communication with the UCS software
Possible solution
Disable the filter, see "Page filter" on page 25
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