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FREQUENTLY ASKED QUESTIONS
Q. Can I use more than one heater at a time? Can I use the heater and another appliance at the
same time?
A. Yes, but make sure they are not plugged into the same circuit. Each heater requires its own
minimum 15-amp circuit with no other items plugged into that circuit or outlet. This is because
heaters are considered appliances and draw out high amperage. If you are unsure your circuit
meets these requirements, verify with a certified electrician.
WARNING: Risk of fire, damage to property, or injury may result if requirements are not met.
Q. Why does my heater's fan continue to run after the set temperature is reached or the power is
turned off?
A. This is normal . The heater's fan will continue to run even after the heater automatically cycles
down. The fan continues to run so that every last bit of heat is blown out of the heat chamber while
allowing the unit to continue filtering your air. Once the internal box/components cool completely, the
fan should then shut off on its own. In this case, allow a few minutes after the heat cycles off (with
power on). The fan will shut off faster when the power is turned off.
Q. My heater's display shows my ambient temperature to be in the 20s when I know it is
warmer than that. Why?
A. The heater's display is defaulted to read the temperature as Fahrenheit. If your heater is
definitely heating but shows it is in the 20s you probably have the setting to read your temperature
in Celsius rather than Fahrenheit.
Q. My heater's power cord gets warm. My cord is showing signs of heat or melting at the outlet.
Is this normal?
A. A warm power cord is normal. These power cords are rated safe for up to 105°C/ 221°F by the
UL, CSA, or TUV. The exception is, if you detect heat, smoke, or signs of melting at the contact
point of the wall outlet, it may be due to loose or worn wall contacts (or arcing). Please stop using
the heater immediately, contact warranty support for a replacement power cord, and have a
certified electrician replace the wall outlet as soon as possible.
PREPARATION
Your appliance is a free standing, wall-mounted and recessed/mantel installed appliance. Select a
suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic
areas.
NOTE: Follow all National and local electrical codes.
WARNING: This product includes a GLASS panel! Always use extreme caution when handing
glass. Failure to do so could result in personal injury or property damage.
Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts
and assembly steps are grounded for wall-hanging or recessing use. Check the parts list to make
sure nothing is missing. Dispose of packaging materials properly. Please recycle whenever
possible. You will need the following tools (not included) : Phillips screwdriver; stud finder; level;
tape measure; electric drill; 1/4" wood drill bit, hammer.
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