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TROUBLESHOOTING
PROBLEM
The heater does
not turn on.
The heater shut
off unexpectedly.
The heater displays
an error code "E2".
POSSIBLE CAUSE
1. The power cord is not plugged in.
2.
The electricity at the main fuse
box is not working.
3.
The battery in the remote control
is dead.
1. The heater has overheated.
2. Insufficient power to the unit.
3. The air vent is clogged.
1.
Temperature sensor not
functioning properly.
CORRECTIVE ACTION
1.
Plug the power cord into an
electrical outlet.
2.
Check the electricity at the main
fuse box.
3.
Replace the batteries in the
remote control.
1.
Unplug the heater from the wall,
wait a few seconds then plug the
power cord back in.
2.
Make sure the unit is plugged
into a dedicated outlet, without
extension cords or surge
protectors.
Clean the air intake located
3.
on the front of the unit.
1. Please contact technical support.
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