TROUBLESHOOTING
Problem
" " indicator is
on.
Unit has entered
the ice-making
process, but no
water is flowing
into the unit;
the "
" indicator
flashes
Water pump is
working, but no
water is flowing
out from the
water-dividing
pipe
The ice cubes are
not transparent
Ice cube shape is
irregular
www.newair.com
Possible Cause
No water supply
Floating ball of the
water level detecting
switch is blocked, can't
be raised up
Water flows out from
the water tank
Water flows out from
the water drainpipe
Water supply hose
breakdown, or low
water supply pressure
The holes on the
water-dividing pipe are
blocked
Water quality is poor
Water quality is poor
or the water tank is
dirty
The holes on the
water-dividing pipe are
blocked
Solution
Check the main water supply
pressure or check whether the
water supply hose is blocked.
Increasing water pressure or
cleaning the hose may be
necessary.
Clean the water tank and water
level detecting switch
Place the unit in a level position
Remove the drainpipe and re-
install back to water tank slot
Check the main water supply
pressure or check whether the
water supply hose is blocked.
Increasing water pressure or
cleaning the hose may be
necessary.
Clean the holes on the pipe
Change the water supply, or use
a water filter to soften or filter
the water
Clean the water tank, and
change the water supply
Clean the water-dividing pipe
and ensure all holes are
unclogged
EN
33