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ENGLISH
The robot vacuum
cleaner makes a
strange noise during
operation
The robot vacuum
cleaner does not clean
efficiently or doesn't
pick up all the dirt
The robot vacuum
cleaner could not
connect to the Wi-Fi
network
The robot vacuum
cleaner did not carry
out the scheduled
cleaning task
The robot vacuum
cleaner does not
return to the self-
emptying base after
finishing Spot cleaning
or changing the
starting position
Conga 9990 AI Spin Revolution Ultra Power Home
74
The main brush, side brush, or omnidirectional wheel are
blocked or tangled. Stop the robot vacuum cleaner and clean
them.
The tank is full. Empty it and clear the high-efficiency filter if it is
blocked.
The high-efficiency filter is blocked. Clean it.
The main brush is blocked or tangled. Clean it.
Bad Wi-Fi signal. Check that the robot vacuum cleaner is located
in an area with good Wi-Fi signal.
The Wi-Fi connection is unstable. Reset the router, check if there
are any App updates, and try again. This robot vacuum cleaner
only supports the 2.4 GHz band.
Make sure that your smartphone mobile data are disabled to
improve the linking process.
Check if the robot vacuum cleaner is in Sleep mode and change
mode. This option can be found on the general settings of the
robot vacuum cleaner and allows you to define time slots in
which the robot will not perform the scheduled cleaning tasks
when in Sleep mode.
Ensure proper connection of the robot vacuum cleaner to the
Wi-Fi: you will not be able to carry out scheduled cleaning
without connection and with a low battery.
The robot vacuum cleaner will map and calculate a new route
after running in Spot cleaning mode or after changing its
starting position.
If the self-emptying base is too far away from the robot vacuum
cleaner, the latter won't be able to return to the base. Manually
move the robot vacuum cleaner close to the self-emptying base.
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