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The robot vacuum
cleaner does not
resume cleaning
The robot vacuum
cleaner is always
offline
The connection
between the
smartphone and the
robot vacuum cleaner
failed
Self-emptying base
Problem
The self-emptying base
flashes in red
No indicator light turns
on
Make sure the robot vacuum cleaner is not in Sleep mode, as it
will not resume cleaning in this mode.
When manually placed in the self-emptying base, the robot will
not resume cleaning.
Make sure the robot is successfully connected to the network
and always in areas with a good Wi-Fi signal.
Make sure the robot vacuum cleaner and the self-emptying
base are in an area with good Wi-Fi signal, reset the router, and
retry connection.
Possible cause and solution
The dirt-disposal bag is not installed or incorrectly fitted. Check
that the bag is correctly fitted.
The dirt-disposal bag is full, or the dirt collection channel is
blocked. Check if the dirt-disposal bag is full and if so, replace
it with a new one. If the issue persists, check for foreign objects
blocking the dirt collection channel of the self-emptying base. If
so, unscrew the transparent cover and remove the obstruction.
The fan of the self-emptying base doesn't start. Frequent dust
collection can lead to overheating of the fan guard or failure. It
is recommended to wait 30 minutes before resuming use.
No power supply or damaged plug. Make sure the self-
emptying base is connected to the mains and that the plug isn't
damaged. Should the latter occur, please contact the official
Cecotec Technical Support Service.
Conga 9990 AI Spin Revolution Ultra Power Home
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