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Les langues disponibles
TROUBLESHOOTING
Try the solutions below if you have problems with your oven. You could save yourself the time
and effort of an unnecessary phone call to customer services.
The oven doesn't work
•
Check whether an oven function and temperature have been selected.
•
Check that the electricity is working properly (fuse in the circuit breaker box/ plug
in the socket).
The temperature indicator light does not come on
•
Select a temperature.
•
Select a function.
•
It should only come on while the oven is heating up to the selected temperature.
There is smoke during use of the oven
•
Normal during first use.
•
Clean the oven regularly.
•
Reduce the amount of fat or oil in the baking tray.
The food is overcooked or undercooked
•
Check whether the correct oven setting has been selected.
•
Check whether the correct temperature has been set.
Condensation appears inside the oven.
•
This is normal. Wipe the oven clean after use.
The fan continues to operate after the oven has been switched off.
•
This is normal. The fan will keep working for a while after the oven has been switched off.
Repairs should only be performed by a qualified service technician. If maintenance is
required, take the plug out of the socket and contact the Etna customer service.
Have the following information at hand when you call:
•
The model number and serial number. This information is on the oven identification plate
which is on one side of the opened door.
•
Warranty details.
•
A clear description of the problem.
Choose a clean, dry place if you have to store the oven temporarily, as dust and
moisture can damage the appliance.
EN 15
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