Home troubleshooting
What's gone wrong........?
... if the general electrical
system is malfunctioning?
... if the electrical sparker
doesn't work?
... if the flames on the burners
are not uniform?
... if the gas flow does not seem
normal, or no gas comes out?
... if there is a smell of gas in
the kitchen area?
... if the safety valves on the
different burners don't work?
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You don't always need to call the technical assistance service.
Very often, you can solve the problem on your own. The
following table contains a few pieces of advice.
Important note:
Only personnel authorised by our Technical Service should
carry out work on the functional gas and electrical system.
Probable cause
-Defective fuse.
-The automatic fuse may have
fused or the trip switch has
tripped.
-There may be food or cleaning
residue between the sparker
and the burners.
-The burners are wet.
-The burner covers are not
located correctly.
-The different parts of the
burner have been located
incorrectly.
-The grooves on the burners'
gas outlets are dirty.
-The gas stop cock is turned
off.
-If the gas is coming from a
gas bottle, it may be empty.
-A gas tap has been left on.
-There may be a leak at the
connection between the pipe
and the gas bottle.
-The control knob has not been
pressed in for long enough.
-The grooves on the burners'
gas outlets are dirty.
Solution
-Check the fuse in the main
fuse box and change it if
necessary.
-Check the main fuse
box to see whether the
automatic trip switch
or a differential switch has
tripped.
-Dry the burner covers and
sparkers carefully.
-Make sure that the burner
covers are correctly located.
-Carefully clean the spaces
between the sparker and
the burners.
-Place the different pieces
correctly.
-Clean the grooves of the
gas outlets of the burners.
-Turn on all stop cocks.
-Replace the gas bottle with
a full one.
-Check to see if any gas taps
are on.
-Make sure that the
connection is airtight.
-Light the burner, and then
keep the control knob
pressed in a few seconds
longer.
-Clean the grooves on the
burners' gas outlets.