SilverCrest SHSS 18 B1 Mode D'emploi page 16

Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
■ Please have the till receipt and the item number
(IAN) 421765_2210 available as proof of
purchase.
■ You will find the item number on the type plate
on the product, an engraving on the product, on
the front page of the operating instructions (be-
low left) or on the sticker on the rear or bottom
of the product.
■ If functional or other defects occur, please con-
tact the service department listed either by
telephone or by e-mail.
■ You can return a defective product to us free of
charge to the service address that will be provid-
ed to you. Ensure that you enclose the proof of
purchase (till receipt) and information about
what the defect is and when it occurred.
You can download these instructions
along with many other manuals,
product videos and installation soft-
ware at www.lidl-service.com.
This QR code will take you directly to the Lidl ser-
vice page (www.lidl-service.com) where you can
open your operating instructions by entering the
item number (IAN) 421765_2210.
Service
Service Great Britain
Tel.: 0800 404 7657
E-Mail: kompernass@lidl.co.uk
Service Ireland
Tel.: 1800 101010
E-Mail: kompernass@lidl.ie
IAN 421765_2210
SHSS 18 B1
Importer
Please note that the following address is not the
service address. Please use the service address
provided in the operating instructions.
KOMPERNASS HANDELS GMBH
BURGSTRASSE 21
44867 BOCHUM
GERMANY
www.kompernass.com
Ordering replacement parts
You can order replacement parts for this product
on the internet at www.kompernass.com.
Scan this QR code with your
smartphone or tablet.
You can use this QR code to
navigate directly to our website
(www.kompernass.com)
where you can view and orde)
where you can view and order
the available spare parts.
NOTE
► If you have problems with your online order,
you can contact our customer service centre by
phone or email (see section Service).
► Please always quote the article number
(e.g. 421765_2210) when ordering. You
can find it on the title page of these operating
instructions.
► Please note that online ordering of replacement
parts is not possible for all countries.
GB │ IE │
13 ■