15. Troubleshooting / fault codes
The following table shows fault symptoms and describes remedial measures in the event of your machine failing to work
properly. If you cannot localise and rectify the problem with this, please contact your service workshop.
15.1 Fault table
Fault
Mower does not start
LED light on charging
station does not light up
LED light on charging
station flashes red
Mower does not mow
properly
Mower starts at unusual/
wrong times
Mower gets stuck
15.2 Fault codes
Error code
Meaning
Rain sensor
----
delay
Mower outside
E1
the working
area
Wheel motor
E2
blocked
Cutter disc
E3
blocked
Obstacle
E4
sensor trigger
not reset
The mower was
E5
lifted
36 | GB
Possible cause
Mower or charging station not
connected to the mains.
Boundary wire is not
connected or cut/broken.
Blades are worn.
Date/time is incorrectly set.
Unsuitable terrain/obstacle
Remedy
• -
1. Check that the mower is in the working area.
2. Ensure that the charging station is properly connected to the battery charger and
charger is connected to a suitable power supply.
3. Make sure that the boundary wires have been clamped correctly and replace them
if necessary.
1. Switch the mower off. Move the mower to an area that is free of obstacles. Press the
"START" button and then the "OK" button.
2. If the error message is still displayed, switch off the product. Turn the mower upside
down and check what is preventing the wheels from turning.
3. Remove the objects blocking the wheel(s), turn the mower over.
4. Press the "START" button and then the "OK" button.
1. Switch the mower off.
2. Turn the mower upside down and check what is preventing the blades from turning.
3. Remove the objects and turn the mower over.
4. Place the mower in an area with short grass.
5. Press the "START" button and then the "OK" button.
1. If the error still occurs, contact your specialist dealer.
1. Switch the mower off.
2. Move the mower to an area that is free of obstacles. Press the "START" button and
then the "OK" button.
3. If the error message is still displayed, switch off the product. Turn the mower upside
down and check if there is anything preventing the front axle from moving.
4. Remove all obstacles, turn the mower over and switch it on. Press the "START" but-
ton and then the "OK" button.
Remedy
• Connect the power supply unit to a suitable power source
• Call a specialist if necessary
• Connect/repair boundary wire
• Replace the blade
• Set the correct date and time
• Adapt the terrain/obstacle to the requirements of the
robotic lawnmower
• Adjust the laying of the boundary wire accordingly