Troubleshooting
Malfunctions often have simple explanations. Refer to the table
before calling the after-sales service as you may be able to
remedy the fault yourself.
:
Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be carried
out by one of our trained after-sales engineers. If the appliance
is faulty, unplug the mains plug or switch off the fuse in the fuse
box. Contact the after-sales service.
Fault table
If a dish does not turn out as well as you had hoped, refer to
the section Tested for you in our cooking studio, where you will
find plenty of cooking tips and notes.
Fault
Possible cause Notes/remedy
The oven does
The plug is not
not work.
plugged in.
Power cut.
Replacing the oven light bulb
:
Risk of electric shock!
When replacing the cooking compartment bulb, the bulb socket
contacts are live. Before replacing the bulb, unplug the
appliance from the mains or switch off the circuit breaker in the
fuse box.
After-sales service
If the appliance needs repairing, our after-sales service will be
happy to help. Our after-sales centre can provide you with the
telephone number of your nearest service point.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers is
found on the side of the oven door. To save time, you can make
a note of the number of your appliance and the telephone
number of the after-sales service in the space below, should it
be required.
E no.
After-sales service
O
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
Plug it in.
Check whether the kitchen
light or other kitchen appli-
ances are working.
FD no.
If the bulb in the oven light fails, it must be replaced.
Replacement heat-resistant bulbs can be obtained from the
after-sales service. Please supply your appliance's E number
and FD number.
Order number oven light bulb: 00634261
Switch off the circuit breaker or unplug the mains plug.
1.
Open the appliance door.
2.
Lay a tea towel in the cold cooking compartment to prevent
3.
damage.
Unscrew the glass cover and the faulty oven light bulb inside
4.
the cooking compartment by turning it anti-clockwise.
Replace the oven light bulb with one of the same type.
5.
Voltage: 220 - 240 V;
Power: 25 W;
Base: E14;
Temperature resistance: 300 °C
Screw the glass cover of the oven light bulb back on.
6.
Remove the tea towel and switch the circuit breaker back on
7.
or plug the mains plug back in again.
Turn the function selector to any type of heating to check that
the oven lighting works correctly.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
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