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Problem/possible cause
Device may be in Airplane Mode.
Data transfer is not enabled for your device.
SmartStart is enabled, but the device does not automatically start when I breathe into the mask
Breath is not deep enough to trigger SmartStart
There is excessive leak
SmartStop is enabled, but does not automatically stop when I remove the mask.
Incompatible mask being used
Device Messages
Problem/possible cause
High leak detected. Check your humidifier or side cover.
Humidifier tub or side cover may not be inserted properly
High leak detected. Connect your tubing.
Air tubing may not be connected properly.
Mask may be fitted incorrectly.
Tubing blocked. Check your tubing.
Air tubing may be blocked
Read only card, remove, unlock and re-insert SD card
SD card switch may be in the lock (read-only) position
System fault, refer to user guide, Error 4
Device may have been left in a hot environment
Air filter may be blocked
There may be water in the air tubing
System fault, refer to user guide, Error X
An error has occurred on the device.
Solution
The wireless signal strength icon
when all bars are displayed, and poor coverage when fewer bars are
displayed.
Turn off Airplane Mode.
Talk to an appropriate care professional about your settings.
To start therapy, take a deep breath in and out through the mask,
before breathing normally.
Press the Start Therapy/ Standby button located on top of the device.
Adjust the mask and headgear
Air tubing may not be connected properly. Connect firmly at both ends.
Only use equipment recommended by ResMed.
Contact an appropriate care professional or see ResMed.com for more
information.
If you are using a conduit mask, SmartStop may not work.
Solution
Make sure the humidifier tub or side cover is correctly inserted
Make sure the air tubing is firmly connected at both ends.
Make sure the mask is fitted correctly. See the mask user guide for
fitting instructions or use the Mask Fit function to check the mask fit
and seal.
Check the air tubing and remove any blockages. Press the Start
therapy/standby button to restart the device
Move the switch on the SD card from the lock position
unlock position
and then re-insert it.
Allow to cool before re-use. Disconnect the AC adaptor and then
reconnect it to restart the device.
Check the air filter and replace it if there are any blockages.
Disconnect the AC adaptor and then reconnect it to restart the device.
Empty the water from the air tubing. Disconnect the AC adaptor and
then reconnect it to start the device.
Remove power and restart device. If error persists, contact an
appropriate care professional. Do not open the device.
indicates good coverage
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