Troubleshooting; Expected Service Life - DeVilbiss Healthcare Drive Harmony Guide D'utilisation

8. Troubleshooting

Problem
Power is not ON
Low Pressure Alarm is on
Power Failure Alarm is on
Patient is bottoming out
Mattress form is loose
No air produced from some
air outlets of the air tube
connector
If the above information does not solve your problems, please contact your local agent
directly. They might require a technician to take care the problem.

9. EXPECTED SERVICE LIFE

This product is intended to offer safe and reliable therapy when installed and operated
according to the instructions provided by Drive Medical. Drive Medical recommends
that the system be inspected and serviced by authorized technicians if there are any
signs of wear or concerns with device functionality and indications on products. Other-
wise, service and inspection of the devices generally should not be required.
Check if the plug is connected to control unit
Check for a blown fuse.
Check if the Quick Connector is tightly secured.
Check if all tubing connections along mattress are secured.
Check if the air hoses are kinked or broken
Check if the power is suddenly shut down.
Check if the power cord is connected properly.
Pressure setting might be inadequate for the patient, adjust comfort
range 1 to 2 levels higher and wait for a few minutes for best comfort.
Check if all the snap buttons or straps of mattress are all securely
fastened.
Check if the mattress is fixed to the bed frame by straps.
This is normal since there is alternating mode. Air outlets take turns to
produce air during their cycle time.
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Solution