troublEShooting
TRoUblesHooTinG
DANGER
Electric Shock Hazard - Do not remove the device cabinet; there are no
user-serviceable internal components. The cabinet should only be removed
by a qualified DeVilbiss provider.
If you are having trouble with the operation of your DeVilbiss SleepCube, please refer to the
table below for a list of problems with possible causes and remedies. If you are unable to
resolve the problem by following the instructions, contact your home care provider for
assistance.
Problem
Probable Cause
Nothing shows
1. Device is not plugged in or
on the display.
2. There is no outlet power.
The SleepCube
1. The Auto-ON feature has
does not start
when breathing
2. There is no power to the
into the mask.
3. Breath is not deep enough for
4. You are using a full face mask
5. The air supply port plug is
6. The humidifier chamber is
The airflow has
1. The Auto-OFF feature has
stopped
unexpected
during use.
2. During use your mouth opens
the power cord is not fully
inserted.
been disabled.
device.
the Auto-ON feature to
detect.
that has an anti-asphyxia
valve.
missing or not fully inserted.
not fully engaged into the
cradle or is missing.
detected large airflow because
of loosely fitting mask.
and you being to mouth
breathe.
Remedy
1a. Verify that power cord is firmly
connected to the SleepCube and
the power outlet.
If you are using a DC power
1
b.
source make sure the cable
connections are secure. Verify
that your battery is charged.
2. Locate a suitable functioning
power source.
1. Use the ON/OFF button to
start and stop the device.
2. Verify that the power cord is
firmly connected to the device
and the power outlet.
3. Breathe deeply in and out to
start the SleepCube
4. Auto-ON may not work
because your exhaled breath
escapes through the open valve.
Use the ON/OFF button to
start and stop the device.
5. Make sure the air supply port
plug is fully inserted into the
unit.
6. Slide the humidifier chamber
fully into the slot. Verify the
latching lever snaps into place.
1. Ensure you have a good mask fit;
adjust the mask and headgear as
needed.
2. Contact your home care
provider for a chin strap or
different mask which will help
prevent mouth breathing.
If problem is not resolved with
above remedies, disable Auto-OFF
feature in Advanced Menu options.
SE-DV54
EN
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