IV. Frequently asked questions
I have noticed differences in temperature between the top and bottom of my cabinet.
- Refer to the setting instructions.
- Check that none of the bottles is touching the back of the appliance.
Nevertheless, only the temperature of the air fluctuates, since liquids possess excellent thermal inertia preventing wine
from changing temperature. Just as in a natural cellar, a difference of about 2 - 3°C is considered normal as a result of
convection phenomena. The most important thing with wine is that at any given time, the temperature is constant.
I have noticed frost on the back of my cabinet.
In a EuroCave Professional wine cabinet, frost may appear on the back wall.
The cold is most intense when the compressor starts up. This is therefore when there will be the most frost. This
phenomenon is normal. When the compressor stops this frost will transform into droplets. If the frost accumulates to
the point of causing ice, because the bottles are touching the back, it is necessary to unplug the appliance, wait until it
defrosts, suitably store the bottles and then plug the appliance back in. If, in spite of these precautions, ice (and not frost)
forms again, it is essential that you contact your retailer's customer service department.
Is there any risk to my wine if there is a prolonged power cut?
A EuroCave Professional cabinet's insulation protects it against sudden changes in temperature; the thermal inertia linked
to the volume of bottles considerably slows down changes in temperature. If there is a power cut, the temperature will
rise very slowly, in this way preventing the wines from suffering any thermal shock. We recommend that you avoid opening
the cabinet door during this time. Wine kept at an ambient temperature over a short period of time will not deteriorate.
My cabinet makes no noise.
The compressor fitted in EuroCave Professional cabinets is very quiet (<38dB).
According to the ambient temperature of the room and the temperature of the cabinet, the compressor may have stopped
according to the setting.
The humidity level of my cabinet is too low.
Only very low levels of humidity over a long period are harmful (< than 50%). A drop in humidity may be noticed when
the compressor is functioning, owing to the transformation of humidity into frost. This temporary drying of the air is very
short-lived and has no effect on the corks.
In case of persistently low humidity levels:
- Check that no bottles are touching the back wall of the cabinet.
- Check that the air inlet (heat pump inlet) is not obstructed.
- Pour the equivalent of one glass of water into the tray that collects condensation water if it is accessible or at the back
of the cabinet on the bottom left-hand side (condensation water discharge pipe).
Where can I obtain additional shelves from?
You can purchase additional shelves from your usual EuroCave Professional retailer.
8 - EVERYDAY MAINTENANCE
Your EuroCave Professional wine cabinet is a tried and tested appliance.
Maintenance to be carried out about once a year
• Unplug and unload the appliance.
• Clean the condenser at the back of the appliance by removing dust with a vacuum cleaner.
• Clean the inside of the compartments with water and a gentle cleaning product.
• Rinse well with clean water.
EN
• Check the condition of the door seal.
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