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Troubleshooting
If one or more functions on the bed base have stopped operating:
•
Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the movement
of the base.
•
Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and power cords are properly
connected.
•
Unplug the base for 1 minute to reset the electronic components.
•
Ensure Child Lock feature is not enabled. See page 14 for more information.
•
Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge protector
is recommended).
If issue is not resolved by following the instructions above, locate serial number on warranty card or back of remote and call
Ergomotion Customer Service: US 1-888-550-3746
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