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Troubleshooting
Juicer will not work
when switched ON
Overheating with
excessive loads
Excess pulp building
up in the stainless
steel filter basket
Pulp too wet and
reduced extracted juice
Juice leaks between
the rim of the juicer
and the juicer cover
•
The safety locking arm may not be correctly engaged in the vertical operating
position. Check the top cover is properly aligned and the locking arm is
located firmly into the two grooves on either side of the juicer cover.
•
Motor overload protection may have operated (see below).
•
The juicer is equipped with an internal self-resetting overload to prevent the
motor from damage under heavy or continuous loads. If the motor suddenly
stops working, turn the dial to OFF, and unplug the unit from the power outlet.
Allow the juicer to cool for up to 30 minutes before operating again.
NOTE: The unit MUST be unplugged from the power outlet in order for it to
cool and be reset.
•
Despite this overload protector, we suggest juicing in smaller batches, without
excessive pushing force, to avoid overheating and stalling and to maintain the
life of the motor.
•
Stop juicing, disassemble to scoop excess pulp off the juicer cover.
Reassemble and continue juicing. Alternating soft and hard ingredients may
help avoid this.
•
The cleaner the filter, the better the juice yield, and dryer the pulp. Be sure to
thoroughly clean the juicer as soon as possible after each use. Remove the
stainless steel filter basket and thoroughly clean mesh walls with a cleaning
brush. Rinse the filter basket under hot water. If the fine mesh holes are
blocked, soak the basket in a solution of hot water with 10% lemon juice to
unlock the holes or wash in the dishwasher (top shelf). This will remove excess
fiber build up (from fruit and vegetables) which could be inhibiting the flow.
•
Try a slower juicing speed and push the food pusher down the feed chute
more slowly.
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