Dreame DreameBot L20 Ultra Complete Manuel D'utilisation page 27

Troubleshooting
Problem Solution
The robot cannot be turned off when it is charging. It is recommended to move the robot from the base station, and
The robot will not then press and hold the button
turn off. If the robot cannot be turned off by performing step 1, press and hold the button
the robot. If the problem persists, please contact after-sales service.
It takes about 4.5 hours to fully charge the robot when its battery is low.
The charging speed If you operate the robot at temperatures outside of the specified range, the charging speed will automatically slow
is slow. down to extend the battery life.
The charging contacts on both the robot and the base may be dirty, please wipe them with a dry cloth.
Check whether the dust box filter is clogged. If so, clean it or replace it.
The noise increases
A hard object may be caught in the main brush or the dust box. Check and remove any hard object.
while the robot is
The main brush or the side brush may become tangled. Check and remove any foreign objects.
operating.
Switch the suction mode to Standard or Quiet.
Objects such as power cords and slippers should be organized before using the robot.
The robot moves Working on wet slippery surfaces may cause the main wheel to slip. It is recommended to dry any wet areas before
without following using the robot.
the set route. Wipe the line laser sensors and the AI visual sensor on the robot with a clean, soft, and dry cloth to keep them clean
and unobstructed.
Make sure that the doors of the rooms to be cleaned are open.
The robot misses Check whether there is a threshold higher than 2 cm at the door of the room. The robot cannot climb over high
the rooms to be thresholds or steps.
cleaned. The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work abnormally.
Please try drying the floor before using the robot.
for 3 seconds to turn it off.
for 10 seconds to forcibly turn off
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