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Service
Before Calling for Service
Before calling customer service, consider the
suggestions and instructions below:
Fault
Cooktop is not working The electric power supply has been
"
is flashing on the ele-
ment display
flashes on all ele-
"
ment displays. An
accoustic signal
sounds
The cooktop turns off
by itself
and numbers A fault in the electronic system has
Display
"
and numbers A fault has been detected.
Display
"
Error messages
Display
"ƒ
"...
"ˆ
"‰
Notes
20
Possible cause
interrupted.
The appliance has not been cor-
rectly connected following the con-
nection diagram.
Electronic system malfunction.
The touch control zone is wet, very
dirty, food has boiled over, or an
object is lying on top of the touch
control zone.
The main switch has been activated
continuously for more than 5 sec-
onds.
The main switch has been touched
unintentionally.
occurred.
Fault
The element is too hot and has
turned off.
The touch control zone is too hot.
AutoChef™ is defective.
The element was in continuous use
for too long.
CAUTION
9
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Measure
Use other electrical appliances to check if there has
been a power outage. Check to see if there is a prob-
lem with the circuit breaker for the electrical installa-
tion.
Make sure that the appliance has been connected cor-
rectly.
Contact the Technical Assistance Service.
Clean the touch control zone, or remove the object.
Lightly touch the corresponding touch key. The flash-
ing should stop.
Press the power key again. Reset the cooktop.
Press the main switch again. Reset the cooktop.
Turn the appliance off and back on at the fuse or cir-
cuit breaker. If the same fault occurs again, disconnect
the appliance and call Technical Assistance Service.
The following table of error messages lists actions you
can take to correct the problem
Measure
Remove the pans from the elements.
when you press the display, if the element has cooled
down sufficiently. Wait a few minutes until the element
has cooled down a bit. If
element is turned back on, the cooktop is still too hot.
Turn off the elements and allow them to cool further.
Make sure that cookware is properly positioned on the
element, and no hot objects are in contact with the
touch control zone. Wait a few minutes until the touch
control zone has cooled down. If
turn on the appliance, call Technical Assistance Ser-
vice.
Confirm and close the error message by touching any
area on the touch control zone. You can cook without
AutoChef™. Contact Technical Assistance Service.
The automatic time limitation has been activated.
Touch any key. You can now turn on the heating ele-
ment immediately.
The cooktop regulates the heating element
▯
temperature by turning the heat source on and off; this
"ƒ
disappears
appears again after the
"ƒ
appears after you
"...
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