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en Troubleshooting
Malfunctions
Fault
Appliance no longer re-
sponds.
HomeConnect is not work-
ing correctly.
Appliance only dispenses
water, not coffee.
Appliance is not dispensing
milk froth.
No milk intake by the milk
system.
Milk froth is too cold.
80
Cause
Appliance has a fault.
Different causes are pos-
sible.
Empty bean container is not
detected by the appliance.
Coffee shaft on brewing unit
is blocked.
Beans are too oily and are
not falling into the grinder.
Brewing unit is not inserted
properly.
Milk system is soiled.
Milk tube not immersed in
milk.
Heavy build-up of limescale
in the appliance.
The milk system is as-
sembled incorrectly.
Order for connecting the
milk container and milk sys-
tem is wrong.
Milk tube not immersed in
milk.
Milk is too cold.
troubleshooting
Pull out the mains plug and wait
1.
10 seconds.
Re-insert the mains plug.
2.
Go to www.home-connect.com.
▶
Pour in coffee beans.
▶
Clean the brewing unit.
▶
→ "Cleaning brewing unit", Page 74
Gently tap the bean container.
▶
Change the coffee variety.
▶
Do not use oily beans.
Clean the empty bean container
▶
with a damp cloth.
Slide the brewing unit right back.
▶
Clean the milk system in the dish-
▶
washer.
→ "Cleaning the milk system",
Page 72
Use more milk.
▶
Check whether the milk tube is im-
▶
mersed in the milk.
Descale the appliance.
▶
→ "Using the descaling pro-
gramme", Page 76
Assemble the milk system cor-
▶
rectly.
→ "Cleaning the milk system",
Page 72
First insert the milk system into the
▶
outlet and then the milk container.
Use more milk.
▶
Check whether the milk tube is im-
▶
mersed in the milk.
Use lukewarm milk.
▶
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