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TROUBLESHOOTING
Problem
The oven is not
working.
The display shows
the letter "F" followed
by a number or letter.
The home power
goes off.
The oven does not
heat up.
The
icon is shown
on display.
The connectivity is
not supported.
Policies, standard documentation and additional product information can be found by:
•
Using the QR code in your appliance
•
Visiting our website docs . whirlpool . eu
contact our After-sales Service
•
Alternatively,
sales Service, please state the codes provided on your product's identification plate.
Possible cause
Power cut.
Disconnection from the
mains.
Oven failure.
Power setting wrong.
Demo mode is running.
WiFi router is off.
Router set up properties has
changed.
The wireless connections
does not reach the
appliance.
The oven is unable to make
a stable provision to home
network.
The connectivity is not
supported.
Remote enable not allowed
in your country.
(See phone number in the warranty booklet). When contacting our After-
Solution
Check for the presence of mains electrical power and
whether the oven is connected to the electricity supply.
Turn off the oven and restart it to see if the fault persists.
Contact you nearest Client After-sales Service Centre
and state the number following the letter "F".
Press
, tap
and then select "Factory Reset".
All settings saved will be deleted.
Verify if your domestic network has at least a rating of
more than 3 kW. If no, decrease the power to 13 Ampere.
To change it, press
select "Power Management".
Press
, tap
"Info" and then select "Store Demo
Mode" to exit.
Verify if the WiFi router is connected to internet.
Verify the WiFi signal strength close to the appliance is
good.
Try to restart the router.
See paragraph "FAQ WiFi"
If your home wireless network properties has changed,
carry out the pairing to the network: Press
"WiFi" and then select "Connect to network".
Verify before purchasing if your country allows the
remote control for electronic appliances.
, select
"More Modes" and then
400011688116
EN
, tap
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