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Troubleshooting
The following troubleshooting guide is provided to offer basic diagnostic assistance in the
event you encounter abnormal service from your Fill-Rite product.
If you have questions regarding installing, operating, or servicing your product, please feel
free to contact our Customer Service Department at 1-800-634-2695 (M-F 8 AM–5 PM
ET). You can also reach us on the World Wide Web at "www.fillrite.com".
WARNING! DO NOT open or attempt to repair the motor on your Fill-Rite pump.
Return it to the place of purchase for service. Opening the motor case can
compromise the integrity of the Explosion Proof construction and will void any
existing warranty and certification.
WARNING! Be certain all power to the pump is disconnected prior to
performing any service or maintenance.
Symptom
Pump won't
prime.
Low capacity.
Pump runs
slowly.
Cause
1. Suction line problem.
2. Bypass valve open.
3. Vanes sticking.
4. Excessive rotor or vane
wear.
5. Vapor Lock.
1. Excessive dirt in screen.
2. Suction line problem.
3. Bypass valve sticking.
4. Outlet blocked.
5. Vanes sticking.
6. Excessive rotor or vane
wear.
7. Hose or nozzle damage.
8. Plugged filter.
9. Low fluid level.
1. Incorrect voltage.
2. Vanes sticking.
3. Wiring problem.
4. Motor problem.
Check for leaks or obstructions in
suction line.
Remove and inspect valve; must
move freely & be free of debris.
Check vanes and slots for nicks,
burrs and wear.*
Inspect rotor & vanes for excessive
wear or damage; replace if
necessary.*
Reduce vertical and horizontal
distance from pump to liquid;
remove automatic nozzle.
Remove and clean screen.
Check suction line for leaks or
restrictions; it may be too small,
too long or not airtight.
Remove and inspect valve; must
move freely & be free of debris.
Check pump outlet, hose, nozzle &
filter for blockage.
Check vanes and slots for wear.
Inspect rotor & vanes for excessive
wear or damage; replace if
necessary.*
Replace hose or nozzle.
Replace filter.
Fill tank.
Check incoming line voltage while
pump is running.
Inspect vanes and slots for nicks,
burrs and wear.*
Check for loose connections.
Return to place of purchase.
See page 14 for explanation of Bold text and
13
Cure
*
*
items.
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