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Troubleshooting Guide │ 17
Problem
Possible Cause
Vehicle does
Battery low on power
not run
Thermal fuse has
tripped
Battery connector or
wires are loose
Battery is dead
Electrical system is
damaged
Motor is damaged
Battery is under
Vehicle does
charged
not run very
long
Battery is old
Battery low on power
Vehicle runs
sluggishly
Battery is old
Vehicle is overloaded
Vehicle is being used
in harsh conditions
Poor contact of wires
Vehicle needs a
or Connectors
push to go
forward
"Dead Spot" on motor
20
Solution
Recharge battery.
Reset fuse, see <Fuse>
Check that the battery connectors are
firmly plugged into each other. If wires are
loose around the motor contact our
customer service please.
Replace battery, contact our customer
service please.
Contact our customer service please.
Contact our customer service please.
Check that the battery connectors are
firmly plugged into each other when
recharging
Replace battery, contact our customer
service please.
Recharge battery, contact our customer
service please.
Replace battery, contact our customer
service please.
Reduce weight on vehicle.
Avoid using vehicle in harsh conditions ,see
<Safety>.
Check that the battery connectors are
firmly plugged into each other. If wires are
loose around the motor, contact our
customer service please.
A dead spot means the electric power is
not being delivered to the terminal
connection and the vehicle needs repair.
Contact our customer service please.
Problem
Possible Cause
Difficult shifting
Attempting to shift
from forward to
while the vehicle is
reverse or
moving
vice-versa
Loud grinding
Motor or gears are
or clicking
damaged
noises coming
from motor or
gear box
Battery will not
Battery connector or
recharge
adapter connector is
loose
Charger not plugged
in
Charger is not working
Charger feels
This is normal and not
warm when
a cause for concern
recharging
Completely read through this manual and the troubleshooting
guide table before calling.
If you still need help resolving the problem,
contact our customer service please.
Solution
Completely stop the vehicle and shift, see
<Use Your New Vehicle>
Contact our customer service please.
Check that the battery connectors are
firmly plugged into each other.
Check that the battery charger is plugged
into a working wall outlet.
Contact our customer service please.
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