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9. Manufacturer's warranty
Manufacturer's warranty of STEINEL GmbH, Diesel-
strasse 80-84, DE-33442 Herzebrock-Clarholz, Germany
All STEINEL products meet the highest quality standards.
For this reason, we, the manufacturer, are pleased to
provide you, the consumer, with a warranty under the
following terms and conditions:
The warranty covers the absence of deficiencies which
are proven to be the result of a material defect or fault in
manufacturing and which are reported to us immediately
after detection and within the warranty period. The war-
ranty shall apply to all STEINEL products sold and used in
Germany – excluding STEINEL Professional products.
You can opt for warranty cover in the form of repair or
replacement which will be provided free of charge (if
applicable, in the form of a successor model of the same
or higher quality) or in the form of a credit note.
The warranty period for the STEINEL product you have
purchased is 3 years in each case from the date on which
the product was purchased.
We shall bear the shipping costs but not the transport risks
involved in return shipment.
Statutory rights accruing from defects, gratuitousness
The warranty cover described here shall be applicable
in addition to the statutory rights of warranty – including
special consumer protection provisions – and shall not
restrict or replace them. Exercising your statutory rights in
the event of defects is gratuitous.
Exemptions from the warranty
All replaceable lamps are expressly excluded from this
warranty. In addition to this, the warranty shall not cover:
– any wear resulting from use or any other natural wear
of product parts or any deficiencies in the STEINEL
product that are attributable to wear caused by use or
other natural wear,
– any improper or non-intended use of the product or any
failure to observe the operating instructions,
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