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Doya_E.book Page 34 Thursday, November 11, 2004 10:50 AM
Troubleshooting
Troubleshooting
Before asking for repairs, check the printer using the following checklist. If the problem still occurs, contact an
authorized Olympus service center.
Problem
The power does not
The AC adapter is not connected.
turn on.
The ribbon
The power turns off during printing.
cartridge cannot be
removed.
Printing a picture
The printer takes a long time to open
from a digital
a TIFF file.
camera does not
start soon.
The size of a JPEG file is large.
Printing does not
The paper-in tray or ribbon cartridge
start.
is not suitable for the paper size you
are using.
The print size set on a digital camera
or PC is different from the loaded
Paper-in Tray/Ribbon Cartridge.
No ribbon cartridge is set in the
printer.
No paper in the paper-in tray.
Paper is jammed in the paper ejection
area.
The printer driver is not correctly
installed on the PC.
Indicators lights or blinks.
EN-34
Cause / status
Connect the AC adapter.
Push the ribbon cartridge until it
clicks. Turn on the printer again,
and wait until the operation
sound stops.
The loading time varies
depending on the image size.
Wait until loading is complete.
Use a ribbon cartridge and
paper-in tray of the same size.
Insert the same size paper and
ribbon cartridge as selected on
the digital camera or PC.
Set a ribbon cartridge.
Replace the paper-in tray.
Remove the jammed paper.
Install or re-install the printer
driver on the PC correctly.
Solution
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