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V I T A E a s y s h a d e
10.9. Warranty
Vident warrants to the original purchaser of the Easyshade dental spectrophotometer that it will be free from
defects in material and workmanship for a period of one (1) year after the date of shipment from Vident. This
warranty applies only for normal and expected uses, as determined by Vident and explained in the Easyshade
User Manual. Accidental damage to the Easyshade base unit, cable or Hand Piece is not covered by this
warranty.
Easyshade is a sophisticated spectrophotometer that uses spectral data to recommend a specific dental shade.
Considering the diverse construction and unique individuality of natural dentition and restoring veneer and
substrate materials, shade results may vary due to a variety of influences. As a result, anomalous measurement
results may occur from time to time and are considered normal for this type of instrument. Shade
measurements should be confirmed using the appropriate VITA shade guide.
Software updates for the end user may be provided at the sole discretion of Vident.
Remedy Limitation
Vident's obligation and liability under this warranty is limited to the repair or replacement (at its option) of the
product or its parts, after its own review and examination. This will be purchaser's exclusive remedy under this
limited product warranty. Vident will not be liable for incidental or consequential damages even if its attempts to
repair the defects fail, but in such case (or if Vident elects not to repair or replace) the purchaser will be entitled
only to a refund of monies paid to Vident for the Easyshade dental spectrophotometer.
This warranty shall be void as to any product that has been altered or modified in any manner. This warranty
does not apply to damages caused by any force of nature, or to accidental or deliberate damage of the product,
or to a use of the product that does not conform to the product instructions.
This warranty is void if the purchaser attempts to download software to or from the Easyshade via the serial or
USB port without expressed permission from Vident. This warranty is only valid in the country of original
purchase.
To make a warranty claim, written notice of an alleged defect or other breach of warranty should be sent to
Vident at 3150 E. Birch Street, Brea, California 92821 within the one (1) year warranty period.
Exclusion of all other Warranties
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE LIMITED PRODUCT WARRANTY SET
FORTH ABOVE. VIDENT DISCLAIMS ANY WARRANTY OF ANY OTHER KIND, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY THAT THE GOODS ARE MERCHANTABLE OR FIT FOR ANY PARTICULAR
PURPOSE.
For Easyshade Technical support or service, call 1-800-828-3839. If necessary for service, a Returned Goods
Authorization number will be provided with further instructions. Please retain original packaging for
service/warranty if necessary.
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