Troubleshooting - Sony VPL-S500U Mode D'emploi

Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following
guide. If the problem still persists, consult with qualified Sony personnel.
Symptom
The power is not turned on.
No picture and no sound.
No picture or no sound.
The picture is noisy.
When inputting sound through
INPUT A, sound comes
through one channel only.
The picture from INPUT A is
colored strange.
"Please check INPUT-A in
SET SETTING." appears in
spite of inputting the correct
signal from INPUT A.
"NO INPUT" appears when
15k RGB or component signal
is input.
On-screen displays do not
appear.
Color balance is incorrect.
The picture is too dark.
The picture is not clear.
The picture luminance is
incorrect.
The LAMP indicator flashes.
The TEMP indicator lights up.
34
(EN)
Cause
The MAIN POWER switch is turned off.
The power has been turned off and on
with the POWER key at a short internal.
The lamp cover is detached.
The air filter cover is detached.
Cable is disconnected.
Input selection is incorrect.
Either the picture or the sound is cut off.
Noise may appear on the background
depending on the combination of the
numbers of dot input from the connector
and numbers of pixel on the LCD panel.
Monaural sound is being input through
the INPUT A connectors.
Setting for INPUT-A in the SET
SETTING menu is incorrect.
Setting for INPUT-A in the SET
SETTING menu is incorrect.
The sync signal is incorrect.
STATUS in the SET SETTING menu has
been set to OFF or ALL OFF.
Picture has not been adjusted properly.
Projector is set to wrong color system.
Lamp is nearing the end of its life.
Contrast or brightness has not been
adjusted properly.
Picture is out of focus.
Condensation has occurred on the lens.
The CLAMP setting is wrong.
The lamp cover or the air filter cover is
detached.
The internal temperature is unusually
high.
Remedy
Press the MAIN POWER switch at the rear of the
projector (see page 16 (EN)) .
Wait for about one minute before turning on the
power with the POWER key.
Close the lamp cover securely (see page 33 (EN)) .
Close the air filter cover securely (see page
33 (EN)) .
Check that the proper connections have been
made (see pages 14 (EN) and 32 (EN)) .
Select the input source correctly.
Press the MUTING keys to release the muting
function (see page 17 (EN)).
Change the desktop pattern on the connected
computer.
Input stereo sound.
Select RGB or COMPONENT for INPUT-A in the
SET SETTING menu according to the input signal
(see page 27 (EN)) .
Select RGB or COMPONENT for INPUT-A in the
SET SETTING menu according to the input signal
(see page 27 (EN)).
Input the correct sync signal (composite sync or
sync on G signal (sync on Y for component
signal)).
Set STATUS in the SET SETTING menu to ON
(see page 26 (EN)) .
Adjust the picture (see pages 21 (EN) and
22 (EN)).
Set the COLOR SYS in the PICTURE CTRL menu
to match the color system being input (see page
22 (EN)).
Change the lamp (see page 33 (EN)) .
Adjust the contrast or brightness in the PICTURE
CTRL menu properly (see page 21 ( EN )).
Adjust the focus (see page 17 (EN)) .
Leave the projector for about two hours with the
power on.
Set CLAMP correctly in the INPUT SETTING menu
(see page 24 (EN)) .
Attach the cover securely (see page 33 (EN)) .
Check to see that nothing is blocking the
ventilation holes and leave the projector for about
one hour (see page 10 (EN)) .