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Fault/error code
Workflow LED lights up red
02-288XX-XXX
052-280XX-XXX
420-280XX-XXX
10.5 Display message traffic light system
Symbol
10.6 Error codes
Cause
ID was
found in the EMR System or
not
the seca software
Device has
saved measuring
not
results to the clipboard.
The measuring results were
submitted to an EMR System or
seca software.
No data transmission possible
Internal device communication error
No connection to the server
Green:
Action successful, e.g. data submitted to EMR System or
seca analytics 125
Yellow:
Incorrect operation or malfunction, can be remedied by the user with the aid
of the error tables in these instructions for use ➔
page
125.
Red:
Device error that cannot be remedied by the user. Inform seca Service.
420 - 288BA - 555
Create the ID in the EMR System or the
seca software
Repeat measurement
not
• Repeat measurement
• Check WiFi connection
Check network and workflow settings:
• Check network settings ➔
network functions, page 115
• Check workflow settings:
seca connect 103
use
• Disconnect the plug-in power supply unit
from the socket
• Wait approx. 1 minute
• Plug the plug-in power supply unit into the
socket; the device and the multifunctional
display switch on automatically
• Inform seca Service
• Check LAN cable
• Check network settings ➔
network functions, page 115
Description
software
Model number; here:
seca mBCA 555/554
Firmware version of the assembly concerned; here:
Index "A"
Hardware version of the assembly concerned; here:
Index "B"
Assembly concerned; here: 288 = interface module
Error number; here: 420 = no connection to the server
English
Remedy
Setting up
system instructions for
Setting up
Troubleshooting,
scale
Troubleshooting • 129
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