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Make sure the handle is in the horizontal position when unlocking the safe.
If you exert too much force on the handle, the handle will move without moving the
bolts. When this happens, you will hear a 'click.' DO NOT be alarmed. This feature is
designed to protect the bolts from being over powered by force. If this occurs, simply
exert force in the opposite direction (lifting up) until the handles 'clicks' back into place
and repeat steps 1-3 to open your safe.
Locking your safe
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The 5 digit factory code cannot be deleted. However, you may add and delete
additional codes.
If your safe does not appear to be working properly, please check to make sure you are
using NEW alkaline batteries before contacting SentrySafe Customer Service.
A
Enter the 5 digit factory code on the back of the
owner's manual.
B
A green light will indicate the code is correct. You will have
4 seconds to turn the handle to unlock your safe.
Rotate the handle downward to open the door.
This may take a limited amount of force if you have a water
resistant safe.
Close the door and pull the handle upward until the handle is
horizontal.
For water resistant units, additional pressure to the front,
left side of the door may need to be applied prior to rotating
the handle.
FOR DUAL KEY/ELECTRONIC LOCKS ONLY, insert key into
the lock, turn to the 'locked' position, then remove the key.
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