3
Remove and reinsert the print cartridge. For more information, see "Removing a used
print cartridge" and "Installing the print cartridge" in the "Maintaining the printer" chapter
of the User's Guide on the CD.
If print quality has not improved, continue to step 4.
4
Wipe the print nozzles and contacts. For more information, see "Wiping the print cartridge
nozzles and contacts" in the "Maintaining the printer" chapter of the User's Guide on the
CD.
If print quality is still not satisfactory, replace the print cartridge. For more information, see
"Ordering supplies" in the "Maintaining the printer" chapter of the User's Guide on the CD.
Photo does not print
Solution 1
If an error message is displayed, see "Error messages troubleshooting" on page 49.
Solution 2
If the
light is not on, see "Power button is not lit" on page 43.
Solution 3
Remove and then load paper. For more information, see "Loading paper" on page 20.
Solution 4
Check the ink level, and install a new print cartridge if necessary. For more information, see
"Installing the print cartridge" in the "Maintaining the printer" chapter of the User's Guide on
the CD.
Solution 5
If the printer is connected to the computer through another device:
1
Disconnect the USB cable from any other device, such as a USB hub or switch box.
2
Directly connect the cable to the printer and the computer.
Solution 6
1
Press
to turn the printer off.
2
Disconnect the power supply cord from the wall outlet.
3
Disconnect the other end of the power supply cord from the printer.
4
Reconnect the power supply cord to the printer.
5
Plug the power supply cord into the wall outlet.
6
Press
to turn the printer back on.
46