Cleaning The Machine - Nemox gelato 4K TOUCH Mode D'emploi

CLEANING THE MACHINE

• Make sure that the plug is disconnected from the mains socket before starting any cleaning operation.
• Wash the blade (B), the insert (B.1 and B.2), the transparent lid (D), the fixing knob (C) of the blade and the removable
bowl (G) with soapy water, they can also be washed in a dishwasher.
• Clean the body of the machine (A) using a soft cloth. NEVER PLACE THE BODY OF THE MACHINE IN WATER!
• When using the removable bowl, it is extremely important to clean and dry all parts that come into contact with the
saline solution to avoid corrosion.
TROUBLESHOOTING
PROBLEM: the machine switches to the storage phase but the ice cream is not fully formed.
POSSIBLE CAUSES:
• Between the fixed and removable bowls the solution of salt and water or alcohol was not included (see section USE WITH REMOVABLE
BOWL).
• The ingredients of the recipe are not balanced correctly.
• The initial temperature of the ingredients is not between +5°C and +20°C.
• The ambient temperature is above 38°C.
• The amount of ingredients is excessive. Do not fill the bowl by more than half.
• Excessive use of the Pause function or repeated lid openings.
PROBLEM: The machine does not cool down:
POSSIBLE CAUSES:
• The cooling system is controlled automatically by the software. During storage and/or pause phases, the system works as needed.
Make sure that it is not in one of those phases. Wait the time needed before intervening.
• Check that the power plug is properly plugged in and that the electricity reaches the equipment. Check that the L1 key is lit up.
• If there is a power failure or the plug is accidentally disconnected. The operation stops. Wait 5 minutes before restarting the machine.
If this pause is not respected, the refrigeration system may be damaged or need a very long time before restarting.
• Check that the machine is correctly positioned with the ventilation grids free from any obstruction.
• Check the operation of the ventilation, making sure that the air comes out of the ventilation grids.
PROBLEM: The paddle does not rotate
POSSIBLE CAUSES:
• The mixing paddle is controlled automatically by the software. During storage and/or pause phases, it works as needed. Make sure that
it is not in one of those phases. Wait the time needed before intervening.
• Check that the paddle is securely attached to the shaft and locked with a suitable fixing knob (C).
• Check that there are no obstructions that prevent rotation (including any deformation of the bowl).
PROBLEM: During the storage phase, the ice cream has become very hard.
Tip: Use a different storage cycle. Press the L3 key until a cycle is activated that includes a lower density (corresponding to a smaller
LED turned on the STORAGE bar).
PROBLEM: During the storage phase, the ice cream tends to melt.
Tip: Use a different storage cycle. Press the L3 key until a cycle is activated that includes a higher density (corresponding to a greater
LED turned on the STORAGE bar).
The machine is noisy.
A certain level of noise is expected in the normal operating specifications. However, if it becomes excessive, contact an authorized
service centre.
ENGLISH
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