Guarantee - Thomas HYGIENE t2 Mode D'emploi

Customer service
ask your dealer to tell you the Thomas Customer
service area Centre responsible for you.
At the same time please tell your dealer the details
given on the rating plate of the THOMAS HYGIENE T2.
Repairs more especially to electrical parts are only
carried out by a qualified electrician. This, in turn,
ensures that your appliance remains fully functional
and safe in operation.
As a consequence, in the case of irregularities you
should get in touch with your specialist dealer or
contact the Customer Service Department directly.
Tel. <0049>(0)2735/788-581 or 582
Fax: <0049>(0)2735/788-599

GUARANTEE

Independent of the guarantee commitment of the dealer resulting
from the purchase contract we give a guarantee for this appliance
subject to the following conditions:
1. The period of guarantee is 24 months – calculated from the first
day of delivery to the first user. It is reduced to 12 months in the
case of commercial use or when subject to similar wear and tear.
A purchase receipt must be presented to lodge a claim under our
guarantee.
2. Within the guarantee period we will eliminate all main function
deficiencies that can be proved to be due to deficient execution or
material faults either by repairing the deficient parts or by replace-
ment of parts to our choice; replaced parts become our property.
The guarantee does not cover easily breakable parts such as glass,
plastic and lamps, for example. Deficiencies are to be reported to
us without any further delay within the guarantee period. During
the period of guarantee the necessary spare parts as well as the
costs for the incurred working time will not be charged for the
elimination of incurred faults in function. In the case of unjustified
claim for the services of our customer service department the costs
incurred will be to the account of the customer. Repair work on
the customers premises or at the installation location can only be
demanded for large appliances. other appliances are to be han-
ded in to our next customer service station or work shop under
contract or sent into the works, respectively.
3. A commitment to provide services under guarantee will not be
given as a result of minimal deviations inconsiderable in respect
of the value or functionability of the appliance or damage as a
result of chemical and electro-chemical influences of water and
generally as a result of abnormal environmental conditions. No
guarantee claim is given in the case of damage as a result of
normal wear and tear and, above all, as a result of improper use
of the appliance as a result of non-observance of the operating
instructions.
4. The guarantee claim shall become invalid should any person not
empowered by us tamper or repair the appliances.
5. Guarantee performances shall neither extend nor renew the gua-
rantee period for either the appliance or for the installed spare
parts: the guarantee period for installed spare parts shall end with
the guarantee period for the complete appliance.
6. Claims going beyond this or other claims, and more especially such
claims for compensation of damage incurred outside the appli-
ance shall be excluded – in so far as liability is not compulsory in
accordance with law.
We offer you the services provided by our customer service depart-
ment even after elapse of the guarantee period. For information ple-
ase approach your dealer or get in touch directly with our customer
service department.
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