Possible Malfunctions - Bartscher Contessa Duo Mode D'emploi

7. Possible Malfunctions

In case of malfunction, disconnect the device from its power source. Before contacting
the service or sales agent, verify - based on the table below - whether it is possible to
eliminate disruption in operation.
PROBLEM
The unit is turned on
but the control light
(brewing indicator) has
not come on.
Coffee machine is
turned on but does not
function.
The coffee machine
shuts off.
The unit is turned on,
the brewing indicator is
on, but hot water is not
flowing out.
The unit is turned on, the
brewing indicator does
not come on and hot
water does not flow out.
When turned on a fuse
immediately burns out.
CAUSE
• Plug not connected
correctly.
• Fuse of mains opened.
• Control lamp defect.
• Switch defect.
• Coffee machine is
overdue a
decalcification.
• Overheating protection
was triggered.
• Thermostat defect.
• Heating element defect.
• Thermostat defect.
• Control panel is
damaged.
• Damaged filling switch.
• Short-circuit.
REMEDY
• Connect plug correctl.
• Control fuse, test
machine on other plug.
• Contact supplier.
• Contact supplier.
• Pull plug and let coffee
machine cool off, press
RESET-button on the
back of the machine.
Decalcify machine.
• Pull plug and let the
coffee machine cool off.
Press the RESET button
on the back of the
machine.
• Contact supplier.
• Contact supplier.
• Contact supplier.
• Contact supplier.
• Contact supplier.
• Contact supplier.
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