6.3 Safety instructions for maintenance
o Inspect the power cable regularly for damage. Never use the device if the cable is
damaged. If the power cable is damaged, have an authorised service center or
qualified electrician replace it.
o In case of damage or malfunction, please contact your stockist or our customer
service centre. Pay attention to the troubleshooting tips in pt. 7.
o Only a qualified technician and using original spare parts and accessories should
carry out repairs and maintenance of the device. Do not attempt to repair the
device yourself.
7. Possible Malfunctions
Problem
The device is turned on,
but the red indicator light
does not turn on.
Red descaling indicator is
on during the operation.
The device is turned on,
the ON/OFF switch
indicator is on, but the
device is not heating.
The device turns off.
Cause
• The power plug is not
properly inserted into
the socket.
• Disconnected fuse.
• Damaged indicator light.
• Damaged switch.
• The device is scaled.
• Damaged heating
element.
• Damaged thermostat.
• The overheating
protection was
triggered.
• The device is scaled.
Solution
• Properly insert the plug
into the socket.
• Check the fuse.
• Check the device in
another socket.
• Contact a salesperson.
• Remove the plug. Leave
the device until cooling
down, then descale it
according to section
6.2 „Cleaning and
descaling"
• Contact a salesperson.
• Contact a salesperson.
• Remove the plug. Wait until
the device cools down and
press the RESET button in
the base. Maintain appro-
priate filling level.
Descale the device
according to section
6.2 „Cleaning and
descaling"
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