Safety Instructions For Maintenance; Possible Malfunctions - Bartscher Contessa Duo Mode D'emploi

6.3 Safety instructions for maintenance

o Check the mains connection cable for damage from time to time. Never operate the
device when the cable is damaged. A damaged cable must immediately be replaced
by customer service or a qualified electrician to avoid dangers.
o In case of damage or malfunction, please contact your stockist or our customer
service centre. Pay attention to the troubleshooting tips in pt. 7.
o Only a qualified technician and using original spare parts and accessories should
carry out repairs and maintenance of the device. Do not attempt to repair the
device yourself.

7. Possible Malfunctions

PROBLEM
The unit is turned on
but the control light
(brewing indicator) has
not come on.
Coffee machine is
turned on but does not
function.
The coffee machine
shuts off.
The unit is turned on,
the brewing indicator is
on, but hot water is not
flowing out.
CAUSE
•
Plug not connected
correctly
•
Fuse of mains opened
•
Control lamp defect
•
Switch defect
•
Coffee machine is
overdue a
decalcification
•
Overheating protection
was triggered.
•
Thermostat defect
•
Heating element defect
•
Thermostat defect
REMEDY
•
Connect plug correctly
•
Control fuse, test
machine on other plug
•
Contact supplier
•
Contact supplier
•
Pull plug and let coffee
machine cool off, press
RESET-button on the
back of the machine.
Decalcify machine.
•
Pull plug and let the
coffee machine cool
off. Press the RESET
button on the back of
the machine.
•
Contact supplier
•
Contact supplier
•
Contact supplier
- 31 -