If the appliance still does not work after checking the above:
Consult the retailer for possible repair or replacement. If the retailer fails to resolve the problem and you
need to return the appliance, make sure that:
The unit is packed carefully back into its original packaging.
Proof of purchase is attached.
A reason is provided for why it is being returned.
If the supply cord is damaged, it must be replaced by the manufacturer or an approved home of living
brands service agent, in order to avoid any hazard. If service becomes necessary within the warranty
period, the appliance should be returned to an approved Home of Living Brands (Pty) Ltd service
centre. Servicing outside the warranty period is still available, but will, however, be chargeable.
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