Survey; Usability Survey - Invacare I-Lift TM Manuel D'utilisation

I-Lift™

11 Survey

11.1 Usability Survey

Please complete the survey below to evaluate this manual.
Your participation in the evaluation assists in the development
of effective and usable manuals for our customers.
The survey is also available online:
http://www.invacare.com/TechnicalDocumentSurvey
1. Please indicate your primary involvement with the product (choose one):
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Product User/Owner
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User Assistant
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Product Dealer
2. Please indicate which product manual you are evaluating:
____________________________________________________________
3. Evaluate the content:
After reading this document, do you have a better
understanding of how to use the product?
Do you have a better understanding of any limitations
on the use of this product?
Is there any irrelevant information?
Is the Table of Contents useful?
Does any information seem inaccurate/misleading?
Do you understand that misuse of the product can cause
injury or damage?
Explain:
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4. Evaluate the Warnings/Cautions:
Are there any warnings/cautions that you do not
understand?
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Product Service Technician
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Health Care Provider
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Other (please specify):
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Are there too many warnings/cautions?
Are there warnings/cautions that you feel do not apply
to this product?
Explain:
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5. Evaluate the style:
Is anything hard to locate/follow?
Are any headings missing/confusing?
Are there too many headings?
Should any material be a bulleted list or checklist instead
of numbered steps or a paragraph?
Is there material that might be clarified by a visual?
Explain:
____________________________________________________________
____________________________________________________________
6. Evaluate the illustrations:
Are the illustrations useful?
Do the illustrations need more or less detail?
Is the number/size of illustrations adequate?
Explain:
____________________________________________________________
____________________________________________________________
7. Do you have suggestions for other ways of making this document easier to use?
Explain:
____________________________________________
____________________________________________
Thank You! Thank you for completing this survey. If you have any questions or we may be of
assistance to you, please feel free to contact us.
Send your survey to Invacare Technical Writing Department: TechnicalWriting@invacare.com
or Invacare Corporation: One Invacare Way, Elyria, Ohio 44035 FAX: 440–329–6975
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