Warranty - shark Heritage Mode D'emploi

5 years Warranty
You have recently purchased a SHARK helmet for your
safety and pleasure. It has been designed with the
greatest care to satisfy your every requirement. For your
safety, and that of your passenger, you must respect all
the rules of prudence when using your two-wheeled
vehicle.
The SHARK 5-YEAR warranty guarantees the initial pur-
chaser that any possible manufacturing fault or material
defect will be covered by the SHARK warranty.
limitations
If during the warranty period (5 years as from the date
of purchase), a problem covered by the warranty were
to arise, SHARK, through the intermediary of its sales
network, undertakes to repair or replace any defective
components, up to a maximum limit which is the pur-
chase value of the helmet. Any labour costs are normally
paid by the SHARK network, but are submitted for ap-
proval prior to the work being carried out.
If the repair requires components to be dispatched
incurring transportation costs, the SHARK network shall
cover these costs up to a limit which is the cost of trans-
port by the national postal service at the normal rate.
exclusions
This warranty only covers problems related to materials
or manufacturing. SHARK cannot be held liable with re-
gard to the product in the following cases :
Any damage following
1) a fall or accident
2) a technical modification made by the user or a third
party (glue, adhesives, paint, screws, etc.)
3) use of or contact with: harmful chemical products
(including methylated spirits on the visor treatments), or
an intense heat source
4) incorrect use: abnormal conditions (e.g. underwater),
lack of maintenance or care
5) ageing due to normal wear of the inner fabrics or
foams, the appearance of the external parts, or the visor
(scratches, marks, etc.)
6) abnormal and prolonged exposure to ultra- violet
light, in particular for the decorative colours. In addi-
tion, SHARK cannot consider subjective considerations
related to use of the helmet as defects covered by the
warranty: problems with comfort, size, noise or whist-
ling, aerodynamics, etc.
SHARK cannot be held liable for the temporary
non-availability of the helmet while it is being
enhanced to satisfy the needs of its owner. In all cases,
the maximum warranty period is 5 years. Replacement
of a component during this period does not prolong this
period.
Procedure
When the helmet is sold go to our website www.shark-
helmets.com in order to activate your warranty. All war-
ranty claims must be made to the SHARK dealer that
sold the helmet.
For a warranty claim to be considered, the purchaser
must notify the dealer of the problem that has arisen,
and return the helmet that is the subject of the claim, to-
gether with the warranty card filled out when the helmet
was purchased. This warranty does not affect in any way
the statutory rights of the purchaser as stipulated by di-
rective 1999/44CE.
The effects of this specific and limited warranty shall
come to an end after a period of 5 years as from the
date of purchase. After this period, if you continue to use
a helmet regularly, we recommend that to benefit from
optimum protection and comfort you should replace your
helmet. This is because certain external factors - gene-
ral wear, certain impacts - could be prejudicial to the
safety characteristics of this essential piece of protective
equipment.
limit
SHARK reserves the right to carry out work within the
terms of the warranty using replacement parts from
the most recent version compatible with the model
concerned, and is unable to guarantee perfect harmo-
nisation of the paint or decorative elements associated
with specific production runs and/or limited editions. In
addition, the natural deterioration of colours over a pe-
riod of time can cause mismatching in the adaptation of
colours of spare parts. If SHARK is unable to carry out the
repair for technical reasons or because a component is
not available, SHARK undertakes to make the customer
an advantageous offer, taking account of the age of the
helmet, consisting in either an identical new helmet or
an equivalent model manufactured at the time of the
repair, if the original model is no longer available.

WARRAnty

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