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PROBLEM
display-control panel off
remote control not working
Water not hot
The chimney pots and smoke ducts connected to solid fuel devices must be brushed once a year (check whether there are regula-
tions on the subject in the country of installation). If inspection and regular cleaning are not carried out, the probability of a
chimney pot fire increases. In the event of a chimney pot fire, proceed as follows: do not use water to extinguish; empty the pel-
let hopper; contact specialist staff after the accident before starting up again.
POSSIBLE CAUSES OF SHUTDOWN
If the stove shuts down, the reason is shown on the display.
1)
Broken PTC H20: shutdown due to water temperature detector failure or disconnection.
2)
No expulsion: shutdown due to a fault detected by the smoke exhaust motor sensor.
3)
Stop fire: shutdown due to a drop in smoke temperature.
4)
Start fail: shutdown due to incorrect smoke temperature during ignition.
5)
Black out: shutdown due to power failure.
6)
Broken TC: shutdown due to thermocouple failure or disconnection.
7)
Over temp exit: shutdown when the maximum smoke temperature set is exceeded.
8)
allarm temp H2O : shutdown due to a water temperature of above 90°C.
9)
No depression: shutdown due to low pressure.
The message is displayed until the 0/1 key on the panel is pressed.
Do not restart the stove until the problem has been looked into and the cause removed.
To start the stove up again after a shutdown, let the shutdown procedure end (10 minutes marked by a beep) then press the 0/1 key.
Never unplug the stove while it is shutting down due to problems.
It is important to report what the panel says to the Dealer.
ERROR RTC RD: The control board battery is either flat or the contact must be cleaned.
38
CAUSE
no mains voltage
excessive distance from stove
remote control batteries flat
too much soot in heat exchanger
SOLUZIONS
Check power cord connection
Check fuse (on power cord)
Check flat cable connection to display-control
panel
move nearer to stove
check and change if necessary
clean heat exchanger from inside the firebox
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